Twin County Regional Hospital Ratings

200 Hospital Drive
Galax, VA 24333
Phone: (276) 236-8181

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Twin County Regional Hospital save lives? 15% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Twin County Regional Hospital	National Average
Stroke	14.8%	13.9%
Heart Failure	14.3%	11.8%
Pneumonia	22.7%	18.2%

Infectious Disease at Twin County Regional Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 19m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Twin County Regional Hospital Stories

Jun 25, 2023, 7:49 PM
Twin County Regional Hospital: "Bull crap. Came in with a broken wrist said average wait was 60 min. Been here over 4 hrs. And still waiting!!!" - Jim

Oct 02, 2022, 4:17 AM
Twin County Regional Hospital: "Went to er thru said was ear infection was then flown to baptist it was brain tumor now going to uva get operation thanks twin county for your. Sorry misdiagnoses" - Landon

Jan 17, 2022, 9:07 PM
Twin County Regional Hospital: "911 said get her to ER now high blood pressure we did she sit there 14 hours in waiting room no good" - Rodney

Jul 10, 2017, 12:00 AM
Twin County Regional Hospital: "This place is a dump ,need to put Dr- y acmes on the road, the nurses tak tome lline ike In Nancy's child,I've. Been beer 3hours,and only got two taylon hours ago,I've doing the same thing here Is,be doing at home,my hips are hurting badly and they take a,x-ray,of meh chest instead of what was hurting ne whichks why did I come could be setting at Hulme,these Sectors and nurses need tel.
Reach ououfor help and vet threw in a room for 3hours,cold and aggaervarion got,I will never go.e here again,close the door b4 so.one dies,we need real Dr a,d. Nurses that card
E
Ray before so.some

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" - Christy

Compare hospitals in Galax City County