Tucson Medical Center Ratings

5301 East Grant Road
Tucson, AZ 85712
Phone: (520) 327-5461

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Tucson Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Tucson Medical Center	National Average
Heart Attack	13.4%	12.6%
Stroke	12.1%	13.9%
Heart Failure	12.7%	11.8%
Pneumonia	23.6%	18.2%

Infectious Disease at Tucson Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	54
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	10

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 5m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Tucson Medical Center Stories

Dec 28, 2022, 11:47 AM
Tucson Medical Center: "? Appendicitis and pain sever rebound tenderness and vomiting " - Theodore

Nov 30, 2022, 1:48 AM
Tucson Medical Center: "Wait time online says 3hrs & 7min avg. I'm going on 7 HOURS This place is INSANE!!" - K

Sep 11, 2022, 12:24 AM
Tucson Medical Center: "After waiting at tmc er for 7 hours they took my husband in and found kidney stone that had to be surgically removed. He was in absolute agony with no assistance. " - K

Sep 10, 2022, 8:10 PM
Tucson Medical Center: "After waiting at tmc er for 7 hours they took my husband in and found kidney stone that had to be surgically removed. He was in absolute agony with no assistance. " - K

Sep 13, 2021, 5:00 AM
Tucson Medical Center: "My 88 year-old Grandma fell & cracked the back of her head open on kitchen tile... Lots of blood, large gash & confusion. Still her 4hr & 7min later. Sitting at check-in. AND her head is still bleeding!" - Mendez

Jun 26, 2021, 3:36 PM
Tucson Medical Center: "Wait times vary. It’s better to arrive early afternoons, especially on a Friday. The staff are patient, caring and extremely helpful. They always try to make you as comfortable as possible. 3PM or 3AM, they are all highly skilled. " - Elisa

May 15, 2021, 11:59 PM
Tucson Medical Center: "I've been sitting here since 2:30/3:00pm, have not been been called, all they said is my labs were in and I was waiting on a bed. That was about 7pm. It is now 8:55pm. People have came an gone" - Tracy

Dec 17, 2020, 4:35 AM
Tucson Medical Center: "Been at Tucson medical center after beening released for dka or diabetic kidoacidos and returned with strep throat and got here at 830pm and it is now 233am worst pain of my life maybe going back into diabetics kidoacidos again if not seen soon" - Steven

Jun 19, 2020, 4:31 PM
Tucson Medical Center: "I've been in waiting room for 3.5 hours and am still waiting. Your times are not correct." - Gretchen

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