Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Tristar Summit Medical Center Ratings

5655 FRIST BLVD
Hermitage, TN 37076
Phone: (615) 316-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Tristar Summit Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure14%
Pneumonia10%


Infectious Disease at Tristar Summit Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 18m

Non-critical cases where patient is discharged have total visit time of 2 hour and 33 minutes

Serious cases where patients are admitted have 2 hour and 22 minutes to be admitted, then an additional 1 hour and 26 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Tristar Summit Medical Center 4.6 out of 5 based on 32 ratings. 32 user reviews.


71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Tristar Summit Medical Center Stories



Mar 23, 2021, 2:57 PM
Tristar Summit Medical Center: "We are in our third hour of waiting. " - Dakota

Oct 12, 2015, 3:36 PM
Tristar Summit Medical Center: "Went into hospital with blood pressure 211 over 110 did Kat scans Exedra would not give me blood pressure medicine because they said they could not monitor it sent me home saying everything was okay several months later I went to another doctor he asked me if I had gone to a vascular surgeon and I was like why and they said because your cat scan said you had a carotid artery artery and a nodule on your thyroid the hospital never said I had any of these waiting to see a vascular surgeon in two weeks if I don't die before then. I'm not one to say but if I were to die and leaving my family without a wife or mother I will hold this hospital responsible" - Janice


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