Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Tristar Southern Hills Medical Center Ratings

391 WALLACE RD
Nashville, TN 37211
Phone: (615) 781-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Tristar Southern Hills Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%
Pneumonia13%


Infectious Disease at Tristar Southern Hills Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 15m

Non-critical cases where patient is discharged have total visit time of 2 hour and 1 minutes

Serious cases where patients are admitted have 2 hour and 9 minutes to be admitted, then an additional 1 hour and 45 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Tristar Southern Hills Medical Center 4.55 out of 5 based on 40 ratings. 40 user reviews.


65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Tristar Southern Hills Medical Center Stories



Jan 19, 2021, 10:45 PM
Vanderbilt University Hospital: "When is the best time period to visit Vanderbilt Emergency Room?" - Perry

Jan 19, 2021, 10:45 PM
Vanderbilt University Hospital: "When is the best time period to visit Vanderbilt Emergency Room?" - Perry

Jan 03, 2021, 3:18 PM
Methodist Healthcare Memphis Hospitals: "Brought my friend in with a bleeding head injury. Been here for 3 and a half hours. Has only had an mri done. Was told after asking how much longer, the more severe and first come first serve will be seen...smh." - MC

Dec 30, 2020, 10:18 PM
Middle Tennessee Medical Center Inc: "Waited 4 and a half hours with chest pain. Was able to call and get labs from nurse, left AMA. " - Simpson

Dec 17, 2020, 12:12 PM
Wellmont Holston Valley Medical Center: "My son was there 12 days for psychiatric crisis. Hospitals Dr. Shaw and team were exemplary. The took initiative to help when there seemed no progress could be made in another placement. Nursing staff was great. They were professional and caring in our extremely challenging situation. Merry Christmas and thank you." - Janet


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