Tristar Skyline Medical Center Ratings

3441 Dickerson Pike
Nashville, TN 37207
Phone: (615) 769-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Tristar Skyline Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Tristar Skyline Medical CenterNational Average
Heart Attack12.3%12.6%
Stroke16.7%13.9%
Heart Failure10.3%11.8%
Pneumonia19.1%18.2%



Infectious Disease at Tristar Skyline Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 8m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Tristar Skyline Medical Center Stories



Apr 01, 2023, 3:00 PM
Tristar Skyline Medical Center: "Great hospital but cafeteria could use improvement.. not much of food selection black lady very rude because I was on wrong side of food table some hospital staff in cafeteria laughed at me I will never go back
."
- John

Oct 21, 2022, 2:21 AM
Tristar Skyline Medical Center: "The wait time at Skyline is over 5 hours and counting. The staff will not tell you what is going on. You are triaged and checked in within 15 minutes but to see a doctor is ridiculous. " - Jennifer

Jan 26, 2022, 9:33 PM
Tristar Skyline Medical Center: "Came in with difficulty breathing. Staff put me in the lobby leaving me struggling to breathe. Unable to move without going into asthma attack. Staff left me sitting in the cold waiting room and told me to put my head undera blanket so I don't breathe in the cold air. I already can't breathe but they told me to cover my head with a blanket. Where the hell did these people get their medical license? Don't come here. They will let you die in the l9bby. " - Cynthia

Sep 11, 2020, 8:52 PM
Tristar Skyline Medical Center: "Over 3 hour wait at Skyline " - Rose


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