Tristar Northcrest Medical Center Ratings
100 Northcrest Drive
Springfield, TN 37172
Phone: (615) 384-2411
Springfield, TN 37172
Phone: (615) 384-2411
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Tristar Northcrest Medical Center save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Tristar Northcrest Medical Center | National Average | |
|---|---|---|
| Stroke | 12.8% | 13.9% |
| Heart Failure | 13% | 11.8% |
| Pneumonia | 23.1% | 18.2% |
Infectious Disease at Tristar Northcrest Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 28mSerious cases where patients are admitted wait 1 hour and 36 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Tristar Northcrest Medical Center Stories
Apr 23, 2021, 5:42 AM
Northcrest Medical Center: "Filthy triage exam rooms. Unprofessional." - James


