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Town & Country Hospital Ratings

6001 WEBB RD
Tampa, FL 33615
Phone: (813) 882-7159

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Town & Country Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure10%

Infectious Disease at Town & Country Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 30m

Non-critical cases where patient is discharged have total visit time of 2 hour and 24 minutes

Serious cases where patients are admitted have 3 hour and 51 minutes to be admitted, then an additional 1 hour and 9 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Town & Country Hospital 4.25 out of 5 based on 26 ratings. 26 user reviews.

65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Town & Country Hospital Stories

Aug 17, 2022, 12:41 AM
Cape Coral Hospital: "Lee health discriminates against nonverbal patients!!! My son's patient rights and civil rights are being violated currently at Cape Coral hospital since 10/1/2021. Because he is incapacitated and nonverbal, they are ignoring patient rights. They are not communicating with me on medications being administered, procedures being done, inducing into a coma etc.. They are ignoring my rights to speak for him as a legal guardian. The hospital just simply does not recognize a legal guardian or non verbal in patient rights. Their excuse is because he is incapacitated, they do not need too. And because they are not used to families being involved overlooked, sorry...He is currently hospitalized and had put him in an induced coma without explanation to me until after the fact. It was NOT a life or death situation. When I arrived at the hospital the doctor told me when I asked a medical question "not to worry about it they are handling it" . I have over and over asked them to recognize my son's patient rights and my rights as his legal guardian and it is just ignored. I have had meetings with the hospital addressing this and it has continued to happen at at least 7 hospitalizations over the last 10 months. I feel absolutely helpless and feel as if we have absolutely no rights because my son's disability. Update: another visit it will not allow me to post another review so I’m gonna add to this one… tonight I walked into my sons room. His trach was hanging out. I Then the nurse tried to peg it on me saying that I took it out …because she screwed up. They did not have a back up trach and the Respiratory Therapist just put back in the dirty one which could cause an infection. Then the floor supervisor gets on a power trip trying to tell me that I can’t stay and I’m gonna legal guardian. Then she got security. I mean seriously do you think this intimidations factor works out well. It doesn’t it only adds fuel to the fire and when you guys screw up you need to own up to it instead of trying to pin on someone else and try to re-direct the attention of what is actually happening wrong on their part. This is stuff you can’t make up and this hospital will pay one day." - Jocelyn

Aug 11, 2022, 3:35 AM
Westside Regional Medical Center: "My wife was bought to emergency around 8:00p.m. It took a while for services to take place. It is now 3:00a.m. It is extremely difficult to sit and watch people who came in after my wife receive service and leave. Especially when you’ve already spoken with the doctor and the decision is admit. There should be better communication between staff and patient. Someone should be able to provide those waiting with a status of where they are in the process. It is understandable that things maybe busy, however, if the communication were better it would make a difference. It is very disheartening when the staff you have spoken with can look you in your eye and not say anything to you further. This can be better. There was more than enough staff available from the arrival time until now. It’s almost 4:00 am. This shouldn’t be. Not that this will matter, but thank you for allowing the opportunity to voice the experience." - Meredith

Aug 09, 2022, 12:48 AM
Flagler Hospital: "Worst hospital and ER in a 200 mile radius. ED was disgusting, 3hr wait to just gwt triage. Fast tacked closed ,probably due to lack of funding. Executives worry more about looks of hospital, then actually quality of care given to patients. MVA patient from 8-8-22 do better with a 5 hrs wait time. Prioritize patients, ie guy who's eyes had a chemical burk waited 6 to even be seen.." - Minorican

Aug 08, 2022, 5:43 PM
Lakeland Regional Medical Center: "Waited for four hours and never was checked on by a nurse or doctor just one emt took my bp which was 192/118 and no actin was taken I sat over four hours waiting and nobody checked on me or my heart in any way shape or form. Worst er experience I’ve f my life will never go back for care there. People were sleeping in benches and in old care rooms outfitted with chairs the old waiting area and care areas are gone it is astoundingly horrid and nightmarishly reminiscent of the care level given in the 1600s daily plagues. The one charge nurses available answers no questions only tells you you’re on a long list still waiting to be seen by the doctor. Never been in any er where staff waits for some cruel fictitious doctor to trollio along. We waited from 9:20 on until after 2am. They moved all the old setup around and it is a horrible nightmare do not go there find another facility for your own health safety if you have a choice. I don’t know what changes or who took it over but it is currently horrific and cannot recommend anyone affiliated with such a scene who hasn’t reported it to the medical board for immediate remedial action. I’m a former nursing professional and that is not supposed to occur in modern US healthcare we most have some barbaric influencers overruling nursing standards and patient care ethics and laws to even exist that way. Inexcusable. Deadly in fact when someone has a bp that high for that length of time. Inexcusable for modern healthcare. " - Anonymous

Aug 07, 2022, 1:00 AM
Shands Hospital At The University Of Florida: "It’s been 9 hours and I have yet to be seen. Some patients have been here even longer. I have a chemical burn to my eye which has gotten worse the 9 hours and still waiting. ER staff have been friendly and doing the best they can but behind these doors who knows what is going on but this is beyond unacceptable " - Bernadette

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