Thomas Jefferson University Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Thomas Jefferson University Hospital save lives? 30% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Thomas Jefferson University Hospital	National Average
Heart Attack	11%	12.6%
Stroke	10.8%	13.9%
Heart Failure	7.4%	11.8%
Pneumonia	14.2%	18.2%

Infectious Disease at Thomas Jefferson University Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	80
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	24

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 38m

Serious cases where patients are admitted wait 5 hour and 41 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Thomas Jefferson University Hospital Stories

Share your experience

Jan 27, 2026, 1:50 AM
Thomas Jefferson University Hospital: "I have been waiting almost 13 hours in the ER at Jefferson Torresdale" - A

Jan 27, 2026, 1:09 AM
Thomas Jefferson University Hospital: "I have been waiting almost 13 hours in the ER at Jefferson Torresdale" - A

Mar 07, 2023, 12:06 AM
Thomas Jefferson University Hospital: "Been waiting in the ER so far for 7 hrs. And my husband has chest pains. Haven’t been in the ER room yet. This is crazy. There has to be a better system them this. You could be dropping dead waiting. And the ER bathrooms are a disgrace! " - Debbie

Mar 06, 2023, 7:44 PM
Thomas Jefferson University Hospital: "Been waiting in the ER so far for 7 hrs. And my husband has chest pains. Haven’t been in the ER room yet. This is crazy. There has to be a better system them this. You could be dropping dead waiting. And the ER bathrooms are a disgrace! " - Debbie

Jul 15, 2022, 1:58 AM
Thomas Jefferson University Hospital: "Been at the ER since 6:30pm and it’s currently 1:53am. I’ve been there for 7.5 hours for PAIN. it frustrates me that people may experience extreme pain but may not show it. They put these kind of people in the back burner over people who are fake crying in pain.

There’s a 90 something year old man here stating he was sitting there for 12 hours the last time.

It is truly depressing that this is how a hospital is. You have to wait 7+ hours to be seen for emergency. If a hospital can’t keep up with it’s first hospital but yet spends all their money and effort on new projects. Jefferson seemed to fail to remember to keep up their old junk projects like the original one on 9th street.

This hospital is junk. It’s trash. This hospital needs a serious make over and improvements. " - Yiren

Jul 15, 2022, 1:58 AM
Thomas Jefferson University Hospital: "Been at the ER since 6:30pm and it’s currently 1:53am. I’ve been there for 7.5 hours for PAIN. it frustrates me that people may experience extreme pain but may not show it. They put these kind of people in the back burner over people who are fake crying in pain.

There’s a 90 something year old man here stating he was sitting there for 12 hours the last time.

It is truly depressing that this is how a hospital is. You have to wait 7+ hours to be seen for emergency. If a hospital can’t keep up with it’s first hospital but yet spends all their money and effort on new projects. Jefferson seemed to fail to remember to keep up their old junk projects like the original one on 9th street.

This hospital is junk. It’s trash. This hospital needs a serious make over and improvements. " - Yiren

Feb 11, 2022, 8:02 PM
Thomas Jefferson University Hospital: "ABYSMAL. NO CARE, NO UPDATES TO ANY OF THE PATIENTS WAITING HOURS AND HOURS. INDIFFERENT CHARGE NURSES AND ER MANAGERS. THE WORST "CARE" ONE COULD RECEIVE WHEN COMING TO THE TJUH. DISGUSTING VISIT TO A FACILITY THAT HAS ONE OBJECTIVE AND COULDNT EVEN GET THAT DONE." - Marge

Nov 20, 2021, 8:40 AM
Thomas Jefferson University Hospital: "Staff is rude and obnoxious! Ten hours of waiting time for serious pain and bleeding! Disgraceful! I am going to report it to the proper authorities. Shameful Deb Rutter " - Debbie

Sep 27, 2021, 9:12 PM
Thomas Jefferson University Hospital: "Waiting over 10 hours right now in the waiting room. " - Matthew

Sep 14, 2021, 7:05 PM
Thomas Jefferson University Hospital: "Jefferson proudly tells you their wait time is 7-9 hours. plus +. I arrived at 7:30 pm I was not seen until 3:45am! So that is not a truthful estimate of wait time statement.
And. These are people with serious emergencies. Internal breathing, complications from surgery I.e infections among other things I think Jefferson’quality of care has plummeted over the years

Go elsewhere!" - Jennifer

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