Thomas Jefferson University Hospital Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Thomas Jefferson University Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	17%
Heart Failure	10%
Pneumonia	12%

Infectious Disease at Thomas Jefferson University Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	144
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	28

Emergency Room Wait Time Ratings

Time until initial exam: 0h 53m

Non-critical cases where patient is discharged have total visit time of 3 hour and 14 minutes

Serious cases where patients are admitted have 4 hour and 14 minutes to be admitted, then an additional 2 hour and 34 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

73% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Thomas Jefferson University Hospital Stories

Share your experience

Mar 07, 2023, 12:06 AM
Thomas Jefferson University Hospital: "Been waiting in the ER so far for 7 hrs. And my husband has chest pains. Haven’t been in the ER room yet. This is crazy. There has to be a better system them this. You could be dropping dead waiting. And the ER bathrooms are a disgrace! " - Debbie

Mar 06, 2023, 7:44 PM
Thomas Jefferson University Hospital: "Been waiting in the ER so far for 7 hrs. And my husband has chest pains. Haven’t been in the ER room yet. This is crazy. There has to be a better system them this. You could be dropping dead waiting. And the ER bathrooms are a disgrace! " - Debbie

Jul 15, 2022, 1:58 AM
Thomas Jefferson University Hospital: "Been at the ER since 6:30pm and it’s currently 1:53am. I’ve been there for 7.5 hours for PAIN. it frustrates me that people may experience extreme pain but may not show it. They put these kind of people in the back burner over people who are fake crying in pain.

There’s a 90 something year old man here stating he was sitting there for 12 hours the last time.

It is truly depressing that this is how a hospital is. You have to wait 7+ hours to be seen for emergency. If a hospital can’t keep up with it’s first hospital but yet spends all their money and effort on new projects. Jefferson seemed to fail to remember to keep up their old junk projects like the original one on 9th street.

This hospital is junk. It’s trash. This hospital needs a serious make over and improvements. " - Yiren

Jul 15, 2022, 1:58 AM
Thomas Jefferson University Hospital: "Been at the ER since 6:30pm and it’s currently 1:53am. I’ve been there for 7.5 hours for PAIN. it frustrates me that people may experience extreme pain but may not show it. They put these kind of people in the back burner over people who are fake crying in pain.

There’s a 90 something year old man here stating he was sitting there for 12 hours the last time.

It is truly depressing that this is how a hospital is. You have to wait 7+ hours to be seen for emergency. If a hospital can’t keep up with it’s first hospital but yet spends all their money and effort on new projects. Jefferson seemed to fail to remember to keep up their old junk projects like the original one on 9th street.

This hospital is junk. It’s trash. This hospital needs a serious make over and improvements. " - Yiren

Feb 11, 2022, 8:02 PM
Thomas Jefferson University Hospital: "ABYSMAL. NO CARE, NO UPDATES TO ANY OF THE PATIENTS WAITING HOURS AND HOURS. INDIFFERENT CHARGE NURSES AND ER MANAGERS. THE WORST "CARE" ONE COULD RECEIVE WHEN COMING TO THE TJUH. DISGUSTING VISIT TO A FACILITY THAT HAS ONE OBJECTIVE AND COULDNT EVEN GET THAT DONE." - Marge

Nov 20, 2021, 8:40 AM
Thomas Jefferson University Hospital: "Staff is rude and obnoxious! Ten hours of waiting time for serious pain and bleeding! Disgraceful! I am going to report it to the proper authorities. Shameful Deb Rutter " - Debbie

Sep 27, 2021, 9:12 PM
Thomas Jefferson University Hospital: "Waiting over 10 hours right now in the waiting room. " - Matthew

Sep 14, 2021, 7:05 PM
Thomas Jefferson University Hospital: "Jefferson proudly tells you their wait time is 7-9 hours. plus +. I arrived at 7:30 pm I was not seen until 3:45am! So that is not a truthful estimate of wait time statement.
And. These are people with serious emergencies. Internal breathing, complications from surgery I.e infections among other things I think Jefferson’quality of care has plummeted over the years

Go elsewhere!" - Jennifer

Feb 17, 2021, 7:43 PM
Thomas Jefferson University Hospital: "I am currently sitting the ER it is 2-17-2021. The times is 7:36pm. I have been here since 3:45 pm. The site where I had an infection drained done by their doctors at this hospital is infected inflamed and in excruciating pain. I am also septic and have a picc line in my arm for antibiotics daily for the last three weeks. I am still under Jeffersons doctors care. The triage nurse doesn't think my condition is serious. So here I sit crying because I am in so much pain." - Catherine

Dec 19, 2020, 2:45 AM
Thomas Jefferson University Hospital: "I been here since 10:30pm & it’s currently 2:40am. Sitting in the ER waiting to be seen. I have watched several other’s go a head of me. Basically if your not in pain I mean really bad shape or high or if you don’t have Covid do not come here. You will not be seen. It’s absolutely ridiculous. I wish I was told this prior to me be registered. Then you go to ask a question to the staff & she was very snooty & nasty. Very rude & unprofessional. I totally understand the pressure every one is under. So if your not extremely I mean extremely sick don’t come here" - Tired

Compare hospitals in Philadelphia County