Thomas Hospital Ratings

750 Morphy Avenue
Fairhope, AL 36532
Phone: (251) 928-2375

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Thomas Hospital save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Thomas HospitalNational Average
Heart Attack12.9%12.6%
Stroke13.2%13.9%
Heart Failure13%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Thomas Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 3m

Serious cases where patients are admitted wait 3 hour and 1 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Thomas Hospital Stories



Oct 22, 2021, 9:01 PM
Thomas Hospital: "I was very disappointed in Thomas Hospital Er I had trimmer so been going on since March al they did for RKG blood work they were going to do a CT scan it was 830 last night they me my husband it be hours all beds full need what was causing the trimmer my blood pressure was in the danger zone I am never coming back I will not pay th bill.

"
- Debbie

Mar 05, 2021, 2:36 PM
Thomas Hospital: "I had an unexpected visit to Thomas from the Malbis ER. I had wonderful care there but 2 ladies made such an impression on me. I was in 3206. Lauren RN and Neshia.. Lauren was with me for 2 days and Neshia, NA. They are exceptional. I was in healthcare for 43 years and it is so nice to see people who really put their expertise and their heart into there jobs. Also, I love the new rooms. Very nice. " - VICKI


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