The University Of Chicago Medical Center Ratings

5841 South Maryland
Chicago, IL 60637
Phone: (773) 702-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does The University Of Chicago Medical Center save lives? 19% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at The University Of Chicago Medical CenterNational Average
Heart Attack11%12.6%
Stroke12.6%13.9%
Heart Failure8%11.8%
Pneumonia15.7%18.2%



Infectious Disease at The University Of Chicago Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
106
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
18



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 58m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



The University Of Chicago Medical Center Stories



Jan 10, 2024, 8:56 PM
The University Of Chicago Medical Center: "Been here 2 days in a row and waited 7 hrs w/ my mentally handicap uncle and was never saw by a doctor. There were people who had been waiting for almost 10 hours to see a doctor. " - Dionne

Jan 09, 2024, 6:01 PM
The University Of Chicago Medical Center: "Taken to ER from the doctor office located in the hospital only to wait 3 hours and left without the recommended treatment because it became too painful to sit waiting. Totally unacceptable " - James

Jun 11, 2022, 11:43 PM
The University Of Chicago Medical Center: "Sat. 5/11/22. Arrived at 4:30 pm. It's now 10:40pm" - William

Feb 08, 2022, 5:36 AM
The University Of Chicago Medical Center: "5+ hours wait time? That's being generous" - Anon

Sep 02, 2021, 2:25 AM
The University Of Chicago Medical Center: "I’m wondering when will this hospital get a review of their wait time in the ER. It appears that the dog emergency room and the children’s emergency room are equally pathetic. The wait time is longer than seven hours and most people was observed getting up and leaving. I don’t think it hurts the hospital because they triage everyone and get paid for nothing. People should contact your insurance company and dispute the charge at the hospital if the wait time is longer than seven hours." - John

May 15, 2021, 10:28 PM
The University Of Chicago Medical Center: "Wait TIMES ARE 8 HOURS BEEN HERE SINCE 12PM ITS 930 PM IN SEVERE PAIN LEVEL 8 SHORT OF BREATH LOSS CONSCIOUSNESS 2X EVEN TRIED TO CALL 911 TO TAKE ME TO ANOTHER HOSPITAL BUT BEEN PUT ON HOLD" - Nick

May 15, 2021, 10:24 PM
The University Of Chicago Medical Center: "WAIT TIMES IS 8 HOURS NO MATTER PAIN OR URGENCY LEVEL!!!!!!! FUCKING RIDICULOUS BEEN HERE SINCE NOON" - Nick

Oct 15, 2020, 8:18 PM
The University Of Chicago Medical Center: "I’ve been here since allegro got this morning. And still don’t know what’s going. And haven’t left the garage where they are keeping Er patients" - Robert


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