Texas Health Presbyterian Hospital Plano Ratings
6200 W Parker Rd
Plano, TX 75093
Phone: (972) 981-8000
Plano, TX 75093
Phone: (972) 981-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Texas Health Presbyterian Hospital Plano save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Texas Health Presbyterian Hospital Plano | National Average | |
|---|---|---|
| Heart Attack | 12.8% | 12.6% |
| Stroke | 13.8% | 13.9% |
| Heart Failure | 12.1% | 11.8% |
| Pneumonia | 18% | 18.2% |
Infectious Disease at Texas Health Presbyterian Hospital Plano
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 25 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 8mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Texas Health Presbyterian Hospital Plano Stories
Aug 04, 2021, 3:34 AM
Texas Health Presbyterian Hospital Plano: "Brought my mother in hours ago (8pm)was quickly taken back and tests drawn. Then sat in waiting room until midnight. Taken back to a room at that time but have not heard from anyone yet. (2:30am now) An occasional update on status at least would be appreciated! " - Clg
Feb 17, 2021, 2:29 PM
Texas Health Presbyterian Hospital Plano: "Presbyterian hospital of Plano failed to diagnose cancer or a fractured rib in spite of doing CT scans. I pointed to the painful rib and said I was concerned about metastatic cancer. The ER doc ordered a CT chest that did not go down far enough to show the rib in question. I told the ER doc and nurse I thought the CT was not taken of the right area. They both denied it. Such arrogance not to double check for the truth. They had no diagnosis for the rock hard painful lump in my back even though I told them I was a cancer patient and I wanted to rule out metastatic disease. Interestingly, a CT of the abdomen done for another issue one month before at this hospital showed the cancer but the radiologist missed it. This is the third radiological procedure that has been grossly in error at this hospital. I would strongly recommend against anyone going to this hospital for any reason." - John
Dec 30, 2020, 11:45 PM
Texas Health Presbyterian Hospital Plano: "Daughter went in the ER at 1PM. Sat in waiting room with covid patients, she is negative for covid and was in due to Hep A. Waited until 7:30 PM to get a room which was going to be in ER all night. When in room finally, no one checked on her except for initially, no one asked her if she needed anything to drink or eat....she had been there SEVEN hours. They put her in the room, connected her to monitors and fluids. This was the doctor’s recommendation that she be “monitored”. Can’t wait to see what how much this bill will be for substandard care and I will dispute it. I’m very disappointed with the service, I expected better with Presby. Let me add that while in the ER , in the back where the rooms were, it wasn’t as if they were over-flowing with patients from what I could tell. I’ve worked in ER’s throughout the metroplex and I’m aware of what busy looks like. " - Jeanne
Apr 21, 2020, 6:24 AM
Texas Health Presbyterian Hospital Plano: "Don't go here if your in pain. Kept me in Er overnight never gave me anything for my kidney pain. Had to wait until i was admitted." - Deborah
