Tennova Health Care-Cleveland Ratings
2305 Chambliss Ave Nw
Cleveland, TN 37311
Phone: (423) 339-4132
Cleveland, TN 37311
Phone: (423) 339-4132
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Tennova Health Care-Cleveland save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Tennova Health Care-Cleveland | National Average | |
|---|---|---|
| Heart Attack | 13.5% | 12.6% |
| Stroke | 14% | 13.9% |
| Heart Failure | 11.1% | 11.8% |
| Pneumonia | 18.2% | 18.2% |
Infectious Disease at Tennova Health Care-Cleveland
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 10 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 10mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Tennova Health Care-Cleveland Stories
Apr 27, 2015, 8:56 AM
Skyridge Medical Center: "This is the worst hospital to go to, the last time I was here I was in the waiting room for 5 hours while my daughter was passing out and she had 104 temp, she was 5 years old!!! Now I'm sitting in the ER and I have been waiting 3 hours to still not be seen!!! There was only 2 patients in the ER each time and both times at the emergency check in there same ER nurse was there and she is horribly rude!!! This hospital does not care about you they would let you die in their waiting room then get off their lazy bums and help some body!!! I do not recommend this hospital to anyone!! They should fire the staff here and hire some who have been thru a course of compassion!!! The only reason I came here again is because this is the only hospital in our town, maybe the cdc will shit this place down its nasty!!" - Judy
