Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Temple University Hospital Ratings

3401 NORTH BROAD STREET
Philadelphia, PA 19140
Phone: (215) 707-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Temple University Hospital save lives? 0% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia12%


Infectious Disease at Temple University Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
76
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
28


Emergency Room Wait Time Ratings

Time until initial exam: 0h 53m

Non-critical cases where patient is discharged have total visit time of 2 hour and 32 minutes

Serious cases where patients are admitted have 3 hour and 19 minutes to be admitted, then an additional 1 hour and 45 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Temple University Hospital 4.3 out of 5 based on 29 ratings. 29 user reviews.


59% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Temple University Hospital Stories



Jan 13, 2017, 11:59 PM
Temple University Hospital: "My father was taken to temple by ambulance with chest pain this morning at 2:30. When he was admitted, instead of putting him on a cardiac floor, he was put on gen med. He didn't even see an attending cardiologist until around 3. Before that I he only seen a gen med resident who had no clue what was going on. It wasn't until 3:30 that we found out he actually had a heart attack. They had him on IV fluids bc his kidneys looked dehydrated and it ended up giving him fluid in and around his lungs so then was put on a water pill. When we asked about having him transferred the resident tried telling me it was up to me to speak with the other hospital, even though I was already told that a physician needs to make the call. At one point, Nurse Ronnie, on the 5th floor was bringing him out of the bathroom and left him tangled in the separating curtain and walked out, even though he was wearing a bracelet that said Fall Risk. When I said something to her she stated "i seen him walk already so..." The cardiologist, Dr. Crab, was very condescending and talked to all of us, inc my dad as if we were children. The only thing Temple has to offer is the 5th Floor attending Dr. Berman. He was empathetic and tried doing everything in his power to get him the best quality care. His Nurses, Nana and Eric were great too. Wish the rest of the staff were as great as those three. Luckily he's at Penn now were he can get the help and care he deserves. " - Kim


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