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Swedish Medical Center Ratings

747 BROADWAY
Seattle, WA 98122
Phone: (206) 386-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Swedish Medical Center save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure14%
Pneumonia13%


Infectious Disease at Swedish Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
80
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 9m

Non-critical cases where patient is discharged have total visit time of 1 hour and 26 minutes

Serious cases where patients are admitted have 2 hour and 24 minutes to be admitted, then an additional 1 hour and 16 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Swedish Medical Center 4.55 out of 5 based on 25 ratings. 25 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Swedish Medical Center Stories



Feb 16, 2023, 11:05 AM
Swedish Medical Center: "I went in for a prostate MRI and just before the procedure started the personnel could not get the equipment to work. For 30 minutes I laid on the table with part of the equipment installed in my rectum while they worked on trying to get the equipment to work. A little while later i was told they could not get it fixed and I would have to come back. The equipment was 5 years old and there was no backup. This was a financial decision not to have a backup. Swedish needs to think about having backup given how often this procedure is done. As a patient I find this to be very poor service." - brad

Feb 21, 2017, 12:28 AM
Swedish Medical Center: "Charges are outrageous,doctors spend less than 30 minutes with you and you get charged for an hour,then they will get another doctor to come and tell you what the other said and you get charged for both! They have double charges,don't use their nurse practitioners,you WILL be charged for both!" - Valarie

Feb 19, 2017, 4:29 PM
Swedish Medical Center: "Awful breast care staging. Lost records, actually scheduled conflicts in procedures, failed to image titanium clip, use outside radiology group causing insurance conflicts, aides failed to wash hands, wore used gloves, snide o.r. nurse, records couldn't find my name. Finally gathered my films and went to UW SCCA and received real care. Friend received wrong chemo, switched prescriptions, "hospitalists" show specialty bias, inappropriate use of antibiotics to cover pneumonia on the ward. Disgusting place, warn everyone to go elsewhere." - G


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