Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Swedish Covenant Hospital Ratings

5145 N CALIFORNIA AVE
Chicago, IL 60625
Phone: (773) 878-8200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Swedish Covenant Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia9%


Infectious Disease at Swedish Covenant Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
56
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 7m

Non-critical cases where patient is discharged have total visit time of 3 hour and 3 minutes

Serious cases where patients are admitted have 2 hour and 58 minutes to be admitted, then an additional 1 hour and 39 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Swedish Covenant Hospital 4.65 out of 5 based on 28 ratings. 28 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Swedish Covenant Hospital Stories



Sep 02, 2023, 12:35 AM
Swedish Covenant Hospital: "Since 5:00 p.m. I've been here 6 hours. Was told the longest wait times they had worth 8 hours. I'm expecting it to be longer at this point. In 2 hours they moved to new patients into the ER from the waiting room." - Grace

Apr 26, 2023, 9:39 AM
Swedish Covenant Hospital: "Arrived at Swedish 2am now 8:30 am still waiting.While waiting a lady had to use the rest room but could not walk with out pain. So she asked for a wheel chair, After about 10 Min of asking she started to yell how she was going to go in her pants. Now it draws the attention of the two security guards and the two people at the desk telling her to calm down. What a joke " - Rick

Apr 26, 2023, 9:39 AM
Swedish Covenant Hospital: "Arrived at Swedish 2am now 8:30 am still waiting.While waiting a lady had to use the rest room but could not walk with out pain. So she asked for a wheel chair, After about 10 Min of asking she started to yell how she was going to go in her pants. Now it draws the attention of the two security guards and the two people at the desk telling her to calm down. What a joke " - Rick

Nov 29, 2022, 10:17 PM
Swedish Covenant Hospital: "Waiting for more than 7 Hours" - Ac

Jul 31, 2022, 10:57 AM
Swedish Covenant Hospital: "Swedish hospital E.R we got here at 3am at first they took out blood and urine sample but that was it have us in the waiting area for 6 hrs finally past us to a room at 9:30am and the doctor hasn’t even been to the room horrible wait times it’s 10am already " - Christian

Jul 31, 2022, 7:12 AM
Swedish Covenant Hospital: "Got to Swedish hospital at 3am 31july they nurse actually saw the person I was with and they took labs rite away. It’s 6am 3 hr wait I’m assuming it’s not bad unlike Masonic hospital used to be good went there before coming to this hospital at first they said it was a 3 hr wait but then nurse came out saying it was a 6/7 he wait to get a room " - Christian

Jul 25, 2022, 7:39 AM
Swedish Covenant Hospital: "Walked-in on 7/24 @11:33pm. Today is now 7/25 @6:36am. That's 7 hours and still here in their waiting area with 4 more patients ahead of us. It's unbelievable. It feels like a 3rd world country healthcare system. What a shame. They even refused to provide blanket when my mom started getting really cold and nauseous. My mom vomited a few times and was bleeding alot and yet they made us waited this long. Mom says we'll just move to st. Francis. " - g.

Jan 09, 2022, 9:46 PM
Swedish Covenant Hospital: "Wait at Swedish was 15 hours at 1pm on 1/9/22.
Advocate Lutheran General had 41 waiting.
Northshore Skokie Hospital had 16.
Northwestern had 21.

Many of these hospitals refuse to tell you how long the wait is if you call."
- David

Dec 29, 2021, 9:45 PM
Swedish Covenant Hospital: "I am been waiting to get help from 9 am , now is 7pm and they told me the average wait is 27 hours . This is outrages . I came with loss of oxygen an they keeping me on chair for more than 12 hour. This is not right for a Emergency service. You basically has to be on a dead bed in order to get you in . " - Atanas

Sep 03, 2021, 4:04 PM
Swedish Covenant Hospital: "Been here 4 hours
No update "
- Anselmo


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