Swedish American Hospital Ratings

1401 East State Street
Rockford, IL 61104
Phone: (815) 968-4400

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Swedish American Hospital save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Swedish American HospitalNational Average
Heart Attack12.8%12.6%
Stroke17%13.9%
Heart Failure10.2%11.8%
Pneumonia20.6%18.2%



Infectious Disease at Swedish American Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
33
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 52m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Swedish American Hospital Stories



Sep 19, 2022, 4:07 PM
Swedish American Hospital: "Awful ER. Not enough seating. Sick people are having to stand!!!!! Been here 4 hours and stay still in waiting room. Elderly an next to me is vomiting blood yet they don’t put him in a room. So sad. Homeless people allowed to roam around waiting room swearing, yelling etc. not good when u are not well. NO hospital should be run like this!!!!!! Shameful and disgusting treatment of people, " - Merle

May 26, 2022, 9:06 AM
Swedish American Hospital: "1.5 hour to get blood drawn and ekg. Next6 hours nothing. When I left at 130 in morning there were 4 in waiting room and 6 behind counter having a grand Ole time. Ask for an update or when I may see a dr they were so rude and condescending. Will never go back" - Daniel

Feb 12, 2017, 11:40 PM
Swedish American Hospital: "Swedish American ER is worst in Country hands down
Consistently show that they don't care over and over "
- Allison


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