Sutter Santa Rosa Regional Hospital Ratings
30 Mark West Springs Road
Santa Rosa, CA 95403
Phone: (707) 576-4000
Santa Rosa, CA 95403
Phone: (707) 576-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Sutter Santa Rosa Regional Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Sutter Santa Rosa Regional Hospital | National Average | |
|---|---|---|
| Heart Attack | 10.7% | 12.6% |
| Stroke | 12.4% | 13.9% |
| Heart Failure | 10.1% | 11.8% |
| Pneumonia | 19.5% | 18.2% |
Infectious Disease at Sutter Santa Rosa Regional Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 8 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 4mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Sutter Santa Rosa Regional Hospital Stories
Aug 26, 2023, 1:55 PM
Sutter Medical Center Of Santa Rosa: "Sutter is my medi-cal assigned hospital and very modern and up to date, but I have spent HOURS AND HOURS in the ER waiting room and in a cubicle inside the ER I was waiting in the outside waiting room one day last November for at least 4-6 hours. And I have heart failure!!
Ironically, there was a television show on about how one human germ could survive in some ice age glaciers for like thousands of years. That can really freak someone out!
They quickly tri-age as most hospital ERs do, but if you are not an "urgent" case be prepared to wait and wait and wait. And then to wait some more while being treated. Pretty much pack a activity bag. Books snacks knitting whatever. It's a crapshoot. But again very modern and up to date just slow as watching a pot boil." - Sarah
Jun 06, 2022, 7:36 PM
Sutter Medical Center Of Santa Rosa: "5 days post op 50/50 % nursing quality--I would not recommend Sutter for post op care" - page
