Sutter Medical Center Of Santa Rosa Ratings

3325 CHANATE RD
Santa Rosa, CA 95404
Phone: (707) 576-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Sutter Medical Center Of Santa Rosa save lives? 0% than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	14%
Pneumonia	11%

Infectious Disease at Sutter Medical Center Of Santa Rosa

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year²	4
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%³	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 41m

Non-critical cases where patient is discharged have total visit time of 2 hour and 31 minutes

Serious cases where patients are admitted have 2 hour and 48 minutes to be admitted, then an additional 2 hour and 15 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

Sutter Medical Center Of Santa Rosa 4.45 out of 5 based on 38 ratings. 38 user reviews.

61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Pain was usually controlled for patients

Negative Patient Ratings

Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Sutter Medical Center Of Santa Rosa Stories

Aug 26, 2023, 1:55 PM
Sutter Medical Center Of Santa Rosa: "Sutter is my medi-cal assigned hospital and very modern and up to date, but I have spent HOURS AND HOURS in the ER waiting room and in a cubicle inside the ER I was waiting in the outside waiting room one day last November for at least 4-6 hours. And I have heart failure!!

Ironically, there was a television show on about how one human germ could survive in some ice age glaciers for like thousands of years. That can really freak someone out!

They quickly tri-age as most hospital ERs do, but if you are not an "urgent" case be prepared to wait and wait and wait. And then to wait some more while being treated. Pretty much pack a activity bag. Books snacks knitting whatever. It's a crapshoot. But again very modern and up to date just slow as watching a pot boil." - Sarah

Jun 06, 2022, 7:36 PM
Sutter Medical Center Of Santa Rosa: "5 days post op 50/50 % nursing quality--I would not recommend Sutter for post op care" - page

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