Steward Rockledge Hospital Ratings

110 Longwood Ave
Rockledge, FL 32955
Phone: (321) 637-2603

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Steward Rockledge Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Steward Rockledge HospitalNational Average
Heart Attack10.7%12.6%
Stroke10.9%13.9%
Heart Failure9.6%11.8%
Pneumonia17.3%18.2%



Infectious Disease at Steward Rockledge Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 1m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Steward Rockledge Hospital Stories



May 19, 2017, 9:35 AM
Wuesthoff Medical Center Rockledge: "


Healthcare from Hell

Here in Brevard County Florida the local hospitals are often derisively refered to as;
Parrish "just perrished", Cape Canaveral "cape carnival" and Wuesthoff "worst off".
The first two names may be unfair, but Wuesthoff Health System easily wins the
reputation for being the worst, they deserve it, they have worked hard to earn it.
Recently, I went in to submit blood and urine samples for routine tests ordered by
my physician. The nurse who actually takes the blood samples has been polite and
courteous for years. The clerical staff however must have learned customer service
from the airline industry. ID is requied and when I asked for the return of my driver's
licence, the clerk declined saying she would use it to commit fraud and other crimes.
This was not helpful, not amusing and not appropriate. I never had a police officer
refuse to return my driver's license or even had to ask for it back. I never had a
police officer threaten to use my driver's licence to commit crimes which I would
later be accused of. Wuesthoff "worst off", worse than getting stopped by a cop.

ojizarcoyzurdo"
- ojizarcoyzurdo


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