Stanford Health Care Ratings

300 Pasteur Drive
Stanford, CA 94305
Phone: (650) 723-5708

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Stanford Health Care save lives? 28% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Stanford Health CareNational Average
Heart Attack9.6%12.6%
Stroke12.8%13.9%
Heart Failure7.9%11.8%
Pneumonia13.7%18.2%



Infectious Disease at Stanford Health Care

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
73
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
17



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 12m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Stanford Health Care Stories



Nov 15, 2022, 8:15 PM
Stanford Hospital: "I had a terrible, terrible experience here. I went to the ER, waited there for five hours until 3:00am and was never seen by any doctor. For the last three hours the nurses told me I was next in line and would be seen soon. When I went to check back in at 3:00am, they said I was actually 11th and wouldn't be seen for hours more. When I asked if they could at least validate my parking, they gave me an envelope that was supposed to have a card in it but was completely empty. If you want medical attention, please go anywhere else. After waiting for so long and never seeing a doctor, they sent me a bill for $1500 that I now have to deal with. Stanford's incompetence will only make your life harder." - DK

Jan 06, 2021, 2:37 PM
Stanford Hospital: "This site is complete BS. Go to the individual hospital websites to obtain valid information. " - M


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