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St Thomas Hospital Ratings

4220 HARDING RD, PO BOX 380
Nashville, TN 37205
Phone: (615) 222-2111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Thomas Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia12%


Infectious Disease at St Thomas Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
100
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 2 hour and 51 minutes

Serious cases where patients are admitted have 2 hour and 33 minutes to be admitted, then an additional 1 hour and 3 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
St Thomas Hospital 4.75 out of 5 based on 21 ratings. 21 user reviews.


81% of patients rate the hospital excellent

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



St Thomas Hospital Stories



Jul 27, 2022, 3:54 PM
St Thomas Hospital: "Been here for 1.5 hours with my brother and all they have done is check his vitals and say they need blood work from him. He is back in waiting area in a lot of pain but no one here seems to care at all (going on 2 hours now). They drag around and have done this with every other patient in here at this time (about 20 people). I would not want to be brought to this Hospital for a hangnail mush less something serious as his back issue. His Dr told him to get to the ER stat to get help. A complete and utter joke as well as a total waste of time. Looking around at every one, you can see from the looks on their faces that they feel the same way. Extremely slow and bad service, rate them at less than 1 out of 10." - Gil

Dec 27, 2021, 3:40 PM
St Thomas Hospital: "3 hour minimum wait to see Dr in St Thomas Harding pk Nashville tn" - Marsha

Sep 28, 2021, 10:36 PM
St Thomas Hospital: "I’ve been here longer than that and nothing. I’m mad. " - Candace

Aug 04, 2021, 9:25 PM
St Thomas Hospital: "Longer than that we are going o 4 hours and still haven’t been seen or in a room. The woman with me had an episode that has caused her to fall. Not sure if she hit head but headache since along with other things. The staff has been just talking about all the patients and won’t let me come in. Finally, she made them let me come in but sitting here since. What is going on with this hospital and staff " - Sabrina

Apr 24, 2020, 6:31 PM
St Thomas Hospital: "I've gastric outlet obstruction I've been throwing up blood for 2 days.im lightheaded severe pain in stomach and very weak need to be seen ASAP..been trying for hours to get an online appointment for st thomas midtown" - Cheryl

Oct 12, 2017, 1:02 PM
St Thomas Hospital: "Our experience is so bad that I'm posting and haven't even made it into a tx room yet. We waited for almost an hour to get in to have temp, bp taken. Then we had to go back to the waiting room because there were no nurses on duty yet because they are all on different shift change per the nurse that took the vitals. Then finally one hour and forty minutes later finally in a curtain area not even a room we were placed. Now waiting to see how long it takes for someone to come in. We will not be back to this ER again! " - David


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