St Peter's Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St Peter's Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at St Peter's Hospital	National Average
Heart Attack	12.7%	12.6%
Stroke	10.6%	13.9%
Heart Failure	9.8%	11.8%
Pneumonia	15.7%	18.2%

Infectious Disease at St Peter's Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	30
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 5h 30m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

St Peter's Hospital Stories

Share your experience

Dec 06, 2025, 2:34 PM
St Peter's Hospital: "Arrived with swelling on ankles and random body aches with weird swelling on fingers and got there December 2nd, 2024 @ 1:55am staff, doctors and care was horrible pretty much if i got profiled having insurance a good one too! Didnt leave out of that hell hole that has nothing to do with religion don’t affiliate yourself being god servant if you have no compassion for human life and care!!! No care for me left me 12 hours admitted in ER bed detained no care no antibiotics for pain and then doctor came with random result that didnt make any sense pretending she was listening to my symptoms more NURSES THERE ARE A JOKE WORRIED ABOUT CANT WAIT TO LEAVE AND MAKING FUN OF PATIENTS GROANING AND IN PAIN IN RANDOM ROOMS! NOT PROFESSIONAL! HORRIBLE EXPERIENCE didnt leave til December 3rd 3:00pm STILL IN BAD SHAPE AND IN PAIN! SHAME ON THOSE EVIL HUMAN GOT NO PASSION IN OATH TAKEN!" - Jose

Jul 10, 2024, 5:34 AM
St Peter's Hospital: "Arrived at ER at 945 pm with my 79 year old mother having heart palpations, blood pressure raised, heart rate raised, nauseous, fever, weak. Has a history of heart attacks and strokes. After an hour and a half was taken in for blood work and EKG. Sent back to the lobby and at 6am was still sitting in lobby with no further care. Patients were complaining they have been here 8-12 hours waiting just to get into the back. Once in, it’s still several hours. Was told only one Dr and PA on duty. Totally unacceptable to leave sick people in the lobby for 12+ hours." - Sandra

Jun 12, 2024, 1:17 AM
St Peter's Hospital: "Monday arrived at 2:30 AM. After triage waited an hour then brought into ER room. 45 minutes later woman comes in with laptop to check records. We asked when doctor would come in & told soon. 3 hours later no doctor NO ONE. Nurses in nursing station sat around talking. Finally a person appears and says waiting for doctor to come in at 6:30. 7:30 a PA arrives and we said how long we had been there and his replied some people have been here 14 Hours like tha is supposed to make us feel better. He then said you can leave we are not holding you here! Well, all insurance information was taken so bills would go out for basically someone taking BP. If we had been told upon entering no doctor was on staff we would have left to go to Albany Memorial. CT scan done, results in and we finally walked out at 11:30. Never again." - Sheila

Jun 04, 2022, 6:39 AM
St Peter's Hospital: "Absolutely the worst care I have ever seen in my years as a patient and a daughter of a patient. My mother went into this hospital where she is treated upstairs at the hematology practice for myleofibrosis with standing orders from a St. Peter’s hematologist who was on call this evening when we went as my mother had a severe nose bleed and platelets at 13. Her standing order was for platelets below 15 at the hematology practice. After 3 hours there I called the nurses desk to speak to the charge nurse named “mike”. He would not tell me his last name. He informed me that no calls would be made to the blood bank to order platelets by the physician until he saw my mom and examined her and that it was an 8 hour wait. So my mother wouldn’t be seen until 8am at this point as it was midnight. I asked if the doctor would just read her labs and her chart that he would see the order and could call the blood bank. Mike said the doctor didn’t have time to look at my moms chart and was dealing with “actual emergencies”. When I tried to explain my moms medical history to him further he said “I’m going to have to go now” and hung up the phone. I plan to find out this charge nurses last name and report him to the OPMC as not only was he stating false medical information about my mothers labs to me, because he didn’t know I had access to her chart (lying to me saying her labs were the same as yesterdays - they weren’t). He also lacked any compassion and lied to me about the wait time, which was only 3-4 hours when we checked with triage. " - Monique

Jun 04, 2022, 2:17 AM
St Peter's Hospital: "Absolutely the worst care I have ever seen in my years as a patient and a daughter of a patient. My mother went into this hospital where she is treated upstairs at the hematology practice for myleofibrosis with standing orders from a St. Peter’s hematologist who was on call this evening when we went as my mother had a severe nose bleed and platelets at 13. Her standing order was for platelets below 15 at the hematology practice. After 3 hours there I called the nurses desk to speak to the charge nurse named “mike”. He would not tell me his last name. He informed me that no calls would be made to the blood bank to order platelets by the physician until he saw my mom and examined her and that it was an 8 hour wait. So my mother wouldn’t be seen until 8am at this point as it was midnight. I asked if the doctor would just read her labs and her chart that he would see the order and could call the blood bank. Mike said the doctor didn’t have time to look at my moms chart and was dealing with “actual emergencies”. When I tried to explain my moms medical history to him further he said “I’m going to have to go now” and hung up the phone. I plan to find out this charge nurses last name and report him to the OPMC as not only was he stating false medical information about my mothers labs to me, because he didn’t know I had access to her chart (lying to me saying her labs were the same as yesterdays - they weren’t). He also lacked any compassion and lied to me about the wait time, which was only 3-4 hours when we checked with triage. " - Monique

Mar 14, 2022, 12:12 AM
St Peter's Hospital: "My daughter was sent by ambulance to the ER at 7:00pm. It is now 12:11am and she has not been seen yet. She is actually crying out with such abdominal pain. No one cares. " - Karen

Nov 11, 2021, 4:26 AM
St Peter's Hospital: "We waited 8 hrs and can confirm others waited 14 + hrs on 11/10/21 - 11/11/21. A man who couldn't walk was falling over in the seat begging for help for hours. " - Cory

Sep 21, 2021, 6:40 AM
St Peter's Hospital: "Having wheezing issues from chemotherapy. Breathing hurts. So far over an hour waiting. No one but homeless people waiting to leave. They say ER swamped. Breathing is essential. " - Vicky

Sep 02, 2021, 3:45 PM
St Peter's Hospital: "Been to St. Peters 4 times in the last year. Three have been about 7 hours each and one was 12 hours. Each time was for my wife that is prone to falling. Each time was for a ct or mri scan. Each time she was sent home with no consequences. If you think this is a great record you ought to work for the government. The last time she was sent for a scan after only waiting about 1.5 hours. After another 2.5 hours we got the results. I thought I was free to take her home but they told me she needed a urinalysis. I'm not sure why. After another 3 hours we got the results and we were free to go. Seriously, there needs to be major changes to the er experience. I realize that the nurses are busy I could see that but there needs to be some categorizing of patients so that ones that lets say only need a scan can get in and out quickly, about 2 hrs or so. Maybe there should be satellite ers that have the capability of mri or ct scans for broken bones or trauma, analyzing cuts, applying casts etc. " - William

Aug 25, 2021, 1:36 PM
St Peter's Hospital: "Been in the ER for 3 hours. Took my blood pressure and gave me a wrist band. How would you rate this experience. " - SUzanne

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