St Mary's Regional Medical Center Ratings

93 Campus Avenue - Po Box 291
Lewiston, ME 04243
Phone: (207) 777-8100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Mary's Regional Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Mary's Regional Medical CenterNational Average
Heart Failure11.9%11.8%
Pneumonia18.7%18.2%



Infectious Disease at St Mary's Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
7
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 53m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Mary's Regional Medical Center Stories



Aug 07, 2020, 9:48 AM
St Marys Regional Medical Center: "Poorly managed facility from access to health care professionals to record management. Cardiology department is the worst where is it impossible to get annual followup examines and patients with symptoms are routinely subordinated to a nurse practitioner.

Went to another system that by contrast only accentuated the poor quality of St Mary's in-house cardiology staff. At new system was immediately given an angiogram which led to an urgent quad bypass. My life has been given back to me; able to exercise, work, run, breath normally, and pain free. The new people are nice, there is a relationship between patient and doctor and the facility staff is friendly and professional.

Primary Care Physicians at St Mary? Three years with an "annual wellness", never asked to take my short off, never really an exam, just a doctor sitting in front of a computer screen with me across the room, answering questions regarding lab work results. Also made a change here to another system and found doctors who perform physical exams and are prepared with patient information before they enter the room.

"
- Joe


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