St Marks Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St Marks Medical Center save lives? 0% than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	17%
Heart Failure	12%
Pneumonia	10%

Infectious Disease at St Marks Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 1 hour and 57 minutes

Serious cases where patients are admitted have 2 hour and 19 minutes to be admitted, then an additional 0 hour and 55 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

73% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

St Marks Medical Center Stories

Share your experience

Feb 22, 2017, 6:11 PM
St Marks Medical Center: "Avoid this hospital if possible. Go to St Davids in Austin if you can. St Davids is amazing. St Marks was unable to do procedure needed so I was transferred to St Davids. Thank god for that. The procedure they attempted and could not do but I was still charged in full for it. St Davids did the procedure that was attempted and charged way less for it. The Dr forced me to take a ambulance ride to St Davids even thought I could walk, communicate and I had someone willing to drive me. They made me wait in the ER for a hour and half waiting for the ambulance and charged me for the time that I sat there. The ambulance was $2300. I wonder if they get a cut of the ambulance bill? The billing department will not answer the phone. The one time I did get through I was treated very rudely. I was told what to do about getting the procedure taken off the bill. I also had questions about paying the bill off. I asked why the cost of the procedure was so much higher then St Davids charged and the lady said that they were a smaller hospital. So I guess because they are smaller they get to increase their charges. The lady was rude to me the whole time. I have requested my medical records twice and have received nothing. So far the procedure is still on the bill and I for the last month and a half have not been able to talk to anyone in the billing department. I have even let the phone ring for a half and hour. I have called other departments asking for help and they just transfer me to the billing department. I would just go there but I live 5 states away. What a terrible experience. Run away from this place." - j

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