Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Luke's Roosevelt Hospital Ratings

1111 AMSTERDAM AVENUE
New York, NY 10025
Phone: (212) 523-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Luke's Roosevelt Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure10%
Pneumonia11%


Infectious Disease at St Luke's Roosevelt Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
88
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 2 hour and 17 minutes

Serious cases where patients are admitted have 4 hour and 0 minutes to be admitted, then an additional 3 hour and 18 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
St Luke's Roosevelt Hospital 4.3 out of 5 based on 31 ratings. 31 user reviews.


56% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



St Luke's Roosevelt Hospital Stories



Aug 12, 2020, 2:57 AM
: "I have been in ER of Sisters Hospital on Main Street
with a broken wrist. The pain is unbearable since 9::00 PM. Had x-ray now waiting for PA to come and see me. They gave me morphine i
Injection and left me here. The wait Is horrible, dying from pain .????????"
- Behjat

Jul 13, 2020, 7:59 PM
Vassar Brothers Medical Center: "My daughter went to VBMC ER on Monday, July 13, after being seen at an urgent care center, and being told to go IMMEDIATELY to the ER for heavy vaginal bleeding for over 48 hours. She is post menopausal for 5+ years. She arrived at VBMC ER about 2pm. The Nurse Practitioner at Excel Urgent Care even called ahead to be aware of her coming, and her emergent condition. At about 4:45pm, they took some blood, and returned her to the waiting room, saying, "it may be some time yet". shortly after that, she went to the person..in the window, and said..,I really don't feel good, and I'm bleeding through my pants. The very helpful person tossed her a maxy pad. About 6pm, my very ill daughter, called her husband in Beacon,Who was not allowed to be with her, to come pick her up. She was so distressed, and bleeding so heavily, decided that being home was better than being ignored in a medical facility. I'm furious. Someone needs to be held accountable for this negligent attitude towards ill people. What is the point in calling yourself an EMERGENCY CENTER, when people are casually dismissed as ..just not important! This is not the last you have heard regarding this unforgivable incident. And the things she witnessed in those agonizing hours make my skin crawl.
"
- sheila

Apr 04, 2020, 7:11 PM
Jamaica Hospital Medical Center: "Porquería de hospital la ciudad debería tomarlo ya que son desalmados, a son de que está el virus es cuando menos nos informan VALEN ZERO S solo sirven para cobrarles a los seguros y de atención médica dan mucho que desear." - Martha

Mar 09, 2020, 2:13 AM
Erie County Medical Center: "I was in the lock up area for 10 days and 7 times they didn't give me my meds and one of the nurses was fooling around with a guard and I was assaulted by the person in the next bed" - Shawn

Mar 04, 2020, 3:10 PM
Kenmore Mercy Hospital: "According to national hospital statistics, kenmore “mercy” hospital is rated as worse than the national average, based on the overall mortality rate for critical illnesses.
Any positive reviews regarding this hospital are a fabrication from the public relations office."
- Consumer


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