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St Lukes Regional Medical Center Ratings

2720 STONE PARK BOULEVARD
Sioux City, IA 51104
Phone: (712) 279-3500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Lukes Regional Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia12%


Infectious Disease at St Lukes Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 2 hour and 1 minutes

Serious cases where patients are admitted have 2 hour and 28 minutes to be admitted, then an additional 0 hour and 55 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Lukes Regional Medical Center 4.7 out of 5 based on 35 ratings. 35 user reviews.


74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    St Lukes Regional Medical Center Stories



    Dec 08, 2023, 10:38 AM
    Broadlawns Medical Center: "I wouldn’t bring a dead mouse into that shithole." - BL

    Nov 24, 2023, 6:53 AM
    Mercy Medical Center-Des Moines: "Have been sitting in mercy hospital er since 3:45 people at desk haven't done anything but talk to each other no one has came in or out what is going on " - Tammy

    Aug 23, 2023, 9:17 PM
    : "Methodist ER-Pleasant street, Des Moines,IA. 3hr and counting. Told by primary care dr. to got ER right away. Many people coming to ER that do not need to. " - Dex

    Aug 07, 2023, 4:49 PM
    Fort Madison Community Hospital: "I did not want to have to write this review but I think others should be very aware of the "care" they will receive when visiting the emergency room.
    I feel I was overcharged for my ER visit (on 5/16/2023) and also had a horrible experience to boot. After Emailing with patient billing (the person I was emailing with was very helpful and nice, had no issues with that side of things.) I questioned the bill I received because it was broken up into so many seperate charges. The two largest bills were nearly identical in amounts and both listed similar descriptions for those charges. My insurance covered part of one but not the other. Upon reaching out I was told that the bills get split into two "hospital (facility charges) and the clinic (doctors charges)". Which makes sense, however with those charges being nearly identical I still questioned it. So I asked for an itemized bill (the ones they Email have a few vague lines of description and the grand total.) Unfortunately I still have yet to get an itemized bill, instead had kind of a copy and paste of what makes up the Hospital and Clinic typical charges for an ER visit. (I do not see how a few pieces of gauze, Iodine and a kit to do 3 stitches can cost nearly $800 but that is neither here nor there and has been deemed a "typical charge")
    The following is my recount of my visit to the ER that evening. We arrived at 9:30am and did not leave until 2:30am.
    "After checking in, my fiance and I sat in the waiting room. When we had walked in I was holding a paper towel up to the laceration under my eye as it was still bleeding profusely. I ended up soaking through that paper towel and having to use the rough brown papertowel from the restroom to continue applying pressure. After a 4 hour wait I was brought back to a room. I received numbing and then 3 stitches to a laceration I had under my eye. I am grateful that he did a great job with these stitches and I have healed quickly. The scar is also not very noticeable and I am also grateful for that.
    The issue I had was after he was done, he did not personally clean up the blood and iodine that had been applied to the area. He casually mentioned a nurse would be in shortly to clean me up and apply an ointment to the area.
    We waited another 30 minutes in the room (by now 2:30am) and still no one came in. The room began to get very cold (probably from my blood loss too. I was also very hungry as the injury happend right when we were sitting down to eat. The numbing had since worn off and I was again feeling pain from the area, now compounded by receiving the stitches.
    I was tired, frustrated and in pain. So I took it upon myself to use water from the sink and a brown paper towel to clean myself up (which did not feel great now that the numbing had worn off...)
    Once I did that I poked my head out of the door to see the doctor and a nurse sitting right there leaned back in their chairs laughing about something.
    I said "excuse me" and was not noticed. I had to take several steps out of the room and speak loudly to be acknowledged.
    He apologized and said sorry that no one had come in and they were busy. I told him don't worry about it, I cleaned it myself and I just wanted to leave at that point. He did not offer the ointment or give me an explanation of aftercare of the stitches (even though I told him I had never had non dissolvable stitches before) He only quickly mentioned to have them removed in 5-7 days.
    I guess I'm also confused as to why he could not have taken the two minutes while I was still numb to clean me up and I would have been able to be on my way 30 minutes faster. (Freeing up another room for the several others waiting in the waiting room).
    I had such a bad taste in my mouth from my experience I went to our Urgent Care walk in to have the stitches removed instead. The Ladies there are lovely and I have nothing but good things to say about them down there!

    After this experience was sent to the "Compliance Department" all I received was a letter stating that my charges were valid and where to make payments. Oh well!

    "
    - Brittney

    Nov 22, 2022, 6:47 PM
    Mercy Medical Center - Cedar Rapids: "Waited so far 3 hours to be seen for a fecal impact, it's ridiculous how they make you sit and wait because it is not considered first come first serve, not sure how you can decide who's pain may be worse then others. Get more beds mercy if you can't handle the load!" - Mercy


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