St Luke's Hospital Bethlehem Ratings
801 Ostrum Street
Bethlehem, PA 18015
Phone: (610) 954-4000
Bethlehem, PA 18015
Phone: (610) 954-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Luke's Hospital Bethlehem save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St Luke's Hospital Bethlehem | National Average | |
|---|---|---|
| Heart Attack | 11.4% | 12.6% |
| Stroke | 13.3% | 13.9% |
| Heart Failure | 10.9% | 11.8% |
| Pneumonia | 17.7% | 18.2% |
Infectious Disease at St Luke's Hospital Bethlehem
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 18 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 9 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 27mSerious cases where patients are admitted wait 1 hour and 54 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St Luke's Hospital Bethlehem Stories
Nov 30, 2025, 3:58 PM
St Luke's Hospital Bethlehem: "Food if you can call it food. Not even close. The bed remotes are impossible to control. How can you reach them when your chest has been sawed open. Put them on the call button. One nurse was extremely rude and hated her job. " - Robert
Nov 30, 2025, 8:28 AM
St Luke's Hospital Bethlehem: "Food if you can call it food. Not even close. The bed remotes are impossible to control. How can you reach them when your chest has been sawed open. Put them on the call button. One nurse was extremely rude and hated her job. " - Robert
Sep 09, 2021, 9:56 AM
St Luke's Hospital Bethlehem: "This is the third time my 92 yr old mother has been admitted to St Luke's only to be left in ER for 24 hrs. on time and approximately 17 hrs the other time. Each she was told you will be going up to a room shortly. That never happens and when questioned we were told "Oh were full now no rooms available" and you are on hold (whatever that means). Why do they do this? Either admit her with a room or send her home, this last time was the worst she laid in urine-soaked bedding until she figured out how to use the call bell that I had placed with her before I left(no one even placed that with her.) I should never have left her or believed that she was going up to a room shortly. Don't use this ER if possible it stinks, who treats a 92 yr old like that or anyone else for that matter! " - Margaret
