St Luke's Hospital At The Vintage Ratings

20171 Chasewood Park Drive
Houston, TX 77070
Phone: (832) 534-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Luke's Hospital At The Vintage save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Luke's Hospital At The VintageNational Average
Heart Attack12.3%12.6%
Stroke12.8%13.9%
Heart Failure12%11.8%
Pneumonia16.7%18.2%



Infectious Disease at St Luke's Hospital At The Vintage

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 16m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Luke's Hospital At The Vintage Stories



Apr 23, 2023, 9:25 PM
St Luke's Hospital At The Vintage: "Never EVER go to this ER!!! I was misdiagnosed 3 times - with one doctor telling me I had a pulled muscle and to go home. Come to find out I had internal bleeding for more than a week. I had to go into emergency surgery. The surgeon told me I was lucky to be alive. If you want to live - please go someplace else!! " - Amy

Jul 14, 2021, 5:39 AM
St Luke's Hospital At The Vintage: "This hospital killed my loved one! And tried to cover it up! The staff on the 4th floor will only keep them drugged up then will send them to the 3rd floor so they can be murdered!! God never sleeps!" - Kelly

Jun 15, 2021, 2:09 AM
St Luke's Hospital At The Vintage: "It is horrible!!! I came with my son for a knee dislocation in an ambulance @8.30pm. I am still waiting inside the room at 1am. When I asked the secretary said just waiting for the medication to one!! I can’t imagine what type of hospital is this." - Unknown

Oct 26, 2020, 9:58 PM
St Luke's Hospital At The Vintage: "I was seen right away..kidney stones..very nice hospital" - Ashley

Feb 12, 2020, 10:17 AM
St Luke's Hospital At The Vintage: "FYI; St. Luke’s Vintage Hospital let my husband die in ICU WHERE NO DOCTOR EVER CAME IN TO SEE HIM. I KEPT ASKING FOR A DOCTOR AND WAS TOLD THEY DID NOT HAVE A DOCTOR ON CALL! Don’t take any of your loved ones to this hospital!" - DERINDA

Feb 07, 2015, 5:12 PM
St Luke's Hospital At The Vintage: "St. lukes at the vintage is a hospital of last resort. Don't go there unless you have a death wish. My best friend and his wife both died within 3 weeks of each other under suspicious circumstances. The people are not to competent. I'm not a Doctor but I don't think you give muscle relaxers to someone with congestive heart failure. It's a very pretty hospital but looks don't keep patients alive. " - Ralph


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