St Jude Medical Center Ratings
101 E VALENCIA MESA DRIVE
Fullerton, CA 92835
Phone: (714) 992-3000
Fullerton, CA 92835
Phone: (714) 992-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Jude Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 15% |
Heart Failure | 10% |
Pneumonia | 11% |
Infectious Disease at St Jude Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 52 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 35mNon-critical cases where patient is discharged have total visit time of 2 hour and 47 minutes
Serious cases where patients are admitted have 2 hour and 50 minutes to be admitted, then an additional 1 hour and 38 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
St Jude Medical Center
4.7
out of 5
based on 25 ratings.
25 user reviews.
76% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
St Jude Medical Center Stories
Sep 21, 2022, 4:44 AM
St Jude Medical Center: "It was a NIGHtMARE for our entire family that has been apart of ST Judes for over 63ys I am one seven children and my mom gave birth to 6 out of seven at this hospital, We have all been followed by the Lawton and Fraiser group of MD & we also have extended family members that are employees, with that being said we have always been happy with Medical group. Until Tuesday Sept 20th when we were given the most disrespectful, unprofessional, unethical l. unprincipled ,improper, negligent incompetent and ignorant care ever for He's been a large part of the Fullerton Community since the 60's only to better the community and this is his pay off at 90yrs old left in a small hard bed, not eating , pants and under garments wrapped around his ankles.ICE COLD hands. being ignored for asking to use the toilet for more then 24 hours and then told by the ER DR that the [plan is to put him in a skilled nursing facility because why?????? nobody was in the ER room However little did he know we all were in the ER lobby where we were told to wait, It is our families decision to have our dad cared for at home . in the ER he tested positive for the COVID 19 and at that point we were told no more visitors !!!!! he's in isolation ????? both my parents have been happily and deeply in love for over 60 years and they're each others life line that was suddenly cut off , He has a cardiac issue and hes still waiting in the ER" - Bridget
Sep 21, 2022, 4:44 AM
St Jude Medical Center: "It was a NIGHtMARE for our entire family that has been apart of ST Judes for over 63ys I am one seven children and my mom gave birth to 6 out of seven at this hospital, We have all been followed by the Lawton and Fraiser group of MD & we also have extended family members that are employees, with that being said we have always been happy with Medical group. Until Tuesday Sept 20th when we were given the most disrespectful, unprofessional, unethical l. unprincipled ,improper, negligent incompetent and ignorant care ever for He's been a large part of the Fullerton Community since the 60's only to better the community and this is his pay off at 90yrs old left in a small hard bed, not eating , pants and under garments wrapped around his ankles.ICE COLD hands. being ignored for asking to use the toilet for more then 24 hours and then told by the ER DR that the [plan is to put him in a skilled nursing facility because why?????? nobody was in the ER room However little did he know we all were in the ER lobby where we were told to wait, It is our families decision to have our dad cared for at home . in the ER he tested positive for the COVID 19 and at that point we were told no more visitors !!!!! he's in isolation ????? both my parents have been happily and deeply in love for over 60 years and they're each others life line that was suddenly cut off , He has a cardiac issue and hes still waiting in the ER" - Bridget
Aug 17, 2022, 4:40 AM
St Jude Medical Center: "I didnt appreciate that the nurse that had blonde hair by the entrance had ask for my husbands wrist band out of the blue they never ask for the wrist band when you discharge , we have been there many times and that was never been asked and not only ask but she only asked for my husbands wrist band with all of his information on it and she i watched to see if she was going to throw it away but never did i saw keep it in her hand.It was very unapproapriate not happy." - Lola