St Joseph's Hospital Ratings

350 North Wilmot Road
Tucson, AZ 85711
Phone: (520) 873-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Joseph's Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Joseph's HospitalNational Average
Heart Attack13.1%12.6%
Stroke14.5%13.9%
Heart Failure12.2%11.8%
Pneumonia21.4%18.2%



Infectious Disease at St Joseph's Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
8
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 7m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Joseph's Hospital Stories



Mar 14, 2022, 10:58 PM
Carondelet St Joseph's Hospital: "Been waiting 5 hours...." - Patty

Feb 03, 2022, 5:14 AM
Carondelet St Joseph's Hospital: "Good morning to everyone that work for the very wonderful St Joseph'S Hospital ER Departments.I do hope that all of yous are doing ok smile. Also I do hope that all of yous will have a very wonderful day at work tomorrow ok smile. On the 1st of February I had to be taking to tne St Joseph'S Hospital ER by emergency vehicle because I couldn't walk on my left foot at all but I am not receiving much pain at all except that I remembered jamming my left leg a couple times and yes I have had the above before and yes with a few days downtime and off my left foot everything will be ok etc. ok smile.Finally I must tell all of yous that some X-Rays were taken of my left foot and everything was very Negative which was very Good and I was so very Happy and Glad ok smile. Now last of all I say that everyone in the above that gave me lots of health treatments were so very very Professional Helpful and very very very Caring to me and others too ok smile.Praise the Lord and God is Good Amen and I give everyone that work at the St Joseph'S Hospital ER a 10 in all areas for sure ok smile.May God always Bless and Watch over all of yous and yes yes all your very very wonderful Employees forever and forever God Bless.
Sincerely,
Morris W Conway Jr "
- Morris

Mar 05, 2020, 1:09 AM
Carondelet St Joseph's Hospital: "Going on 9 hours now. :-(" - Connie

Mar 04, 2020, 10:47 PM
Carondelet St Joseph's Hospital: "Been sitting here for over 6 hours now. I am still here and counting." - Connie

Feb 10, 2017, 7:23 PM
Carondelet St Joseph's Hospital: "I went to urgent care first in lots of pain for what I thought to be a UTI. The doctor there was not sure and sent me to the er at st joes hospital in Tucson az. I was there for four hours, it was a UTI and having crappy insurance at the moment they sent me a bill for over $10,000.00. I finally go on Medicare in a couple of months. I will never go to st joes again and I will tell others to stay away also. They ripped me off!" - Sharon

Mar 15, 2015, 7:00 AM
Carondelet St Joseph's Hospital: "The front check in lady was amazing. She was full of energy and was just a very positive person. I went in for a tooth infection and my jaw was three times the size of my other. I expressed that my chest hurt and my tongue and throat were swelling. I got in fairly quickly all to have my "docter" tell me take it or leave it, im done with you. I asked to speak with his boss and he said why? And then no and walked out. Five minutes later another guy with the same type of scrub, called me a liar, made a stab at me saying "well i gave you narcotics" i was worried about the antibi
otic he prescribed because i had been on the same ones for three days with no results. He said "take it or leave it, or just go to mexico and have them take care of it. I then asked to speak with his boss and he said "No and you need to leave: " i asked for his last name and he said no. I then crawled to my truck and went to a dentist as soon as ivcould. The dentist said i should have been admitted. He drained some of it for me and sent me to a different hospital. Once there they started an iv antibiotics continued to check on me. Turns out people die all the time from these infections. Looks like i will need to have surgery and take much stronger antibiotics. Thank god tmc cares about their patients. I plan on filing a full scale compliant and possibly lawsuit if they intend to bill me. "
- brandon


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