Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Joseph's Hospital And Medical Center Ratings

350 WEST THOMAS ROAD
Phoenix, AZ 85013
Phone: (602) 406-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Joseph's Hospital And Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%
Pneumonia12%


Infectious Disease at St Joseph's Hospital And Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
188
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 14m

Non-critical cases where patient is discharged have total visit time of 2 hour and 14 minutes

Serious cases where patients are admitted have 2 hour and 32 minutes to be admitted, then an additional 2 hour and 14 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Joseph's Hospital And Medical Center 4.65 out of 5 based on 42 ratings. 42 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    St Joseph's Hospital And Medical Center Stories



    Feb 27, 2024, 10:35 PM
    St Joseph's Hospital And Medical Center: "I’ve been waiting for 4 hours now and still haven’t seen a DR" - Gabriel

    Jan 06, 2022, 4:39 AM
    St Joseph's Hospital And Medical Center: "The nurses and volunteers very friendly, helpful, and caring. The hospital felt to me I was back in the 1950s lacking modernization. It seemed old and dark. Shortage of staff was also felt very much. Don't want to go back. Prefer Banner University, Tucson Medical Center, and Northwest Hospital. My doctor is an excellent physician. I am grateful for Dr. Sidi." - Heidemarie


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