St. Joseph's Hospital And Medical Center Ratings
350 West Thomas Road
Phoenix, AZ 85013
Phone: (602) 406-5001
Phoenix, AZ 85013
Phone: (602) 406-5001
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St. Joseph's Hospital And Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St. Joseph's Hospital And Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.7% | 12.6% |
| Stroke | 15.5% | 13.9% |
| Heart Failure | 11.5% | 11.8% |
| Pneumonia | 17.9% | 18.2% |
Infectious Disease at St. Joseph's Hospital And Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 21 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 9 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 11mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St. Joseph's Hospital And Medical Center Stories
Jun 24, 2024, 10:43 AM
St Joseph's Hospital And Medical Center: "Brought my son to er last night because his pcp said go now. Went Sunday 06/23/24 last night at 10:00 pm- nurses doctors nice he was held in er until 7 am - yes 10pm until 7am and then they shuffle him to a holding room to wait. That is excessive and I would not recommend going there. " - David
Jun 05, 2024, 9:38 PM
St Joseph's Hospital And Medical Center: "I waited in the er for over 4 hours today. I just left. " - Curtis
Feb 27, 2024, 10:35 PM
St Joseph's Hospital And Medical Center: "I’ve been waiting for 4 hours now and still haven’t seen a DR" - Gabriel
Jan 06, 2022, 4:39 AM
St Joseph's Hospital And Medical Center: "The nurses and volunteers very friendly, helpful, and caring. The hospital felt to me I was back in the 1950s lacking modernization. It seemed old and dark. Shortage of staff was also felt very much. Don't want to go back. Prefer Banner University, Tucson Medical Center, and Northwest Hospital. My doctor is an excellent physician. I am grateful for Dr. Sidi." - Heidemarie


