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St Joseph Medical Center Ratings

Tacoma, WA 98405
Phone: (253) 627-4101

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does St Joseph Medical Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack18%
Heart Failure12%

Infectious Disease at St Joseph Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 19m

Non-critical cases where patient is discharged have total visit time of 2 hour and 15 minutes

Serious cases where patients are admitted have 2 hour and 51 minutes to be admitted, then an additional 2 hour and 25 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Joseph Medical Center 4.6 out of 5 based on 27 ratings. 27 user reviews.

70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

St Joseph Medical Center Stories

Apr 09, 2024, 9:15 AM
St Joseph Medical Center: "Aseptic technique was horrendous. Nurses dropping medication vials on the floor, not wiping it off afterwards and not changing gloves before touching i.v. line. Not scribbing the i.v. port prior to delivering meds, forgetting to hook up the i.v. line and antibiotic soaking my sleeve instead. No soap in the room for duration of stay (dispenser was broken). Waiting for help that never came after fouling myself because I was vomiting so hard because my anti-nausea meds were consistently late (fortunately, after 40 minutes a family member came and helped me clean up). Commode placed nearby but no toilet paper within reach, no gloves to use close by (needed because of lack of soap in the room), staff taking about patients at nurses station which was audible to other patients. I will NEVER go there again. Unsafe, understaffed and lack of recognition of basic aseptic technique. This hospital WILL kill people with their lack of emphasis on simple practices that keep patients safe. " - Karen

Oct 14, 2022, 10:04 PM
St Joseph Medical Center: "My wife and I have been waiting for nearly 4 hours in the waiting room, and we have been told that we are still going to be waiting for a while longer. 2hr 51 minutes estimate is total crap." - Greg

Feb 18, 2020, 4:32 PM
St Joseph Medical Center: "I hate this place the er doctor took 4 hours to get my husband a ct scan after he accidently hung in a tree and fell down at least 15 feet ofcourse by time they finally gave him a scan he was already brain damaged probley from them taking so long to assist him " - Shanon

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