St Johns Hospital Ratings

800 E Carpenter St
Springfield, IL 62769
Phone: (217) 544-6464

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Johns Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Johns HospitalNational Average
Heart Attack11.5%12.6%
Stroke16.6%13.9%
Heart Failure11%11.8%
Pneumonia19.7%18.2%



Infectious Disease at St Johns Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
19
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 22m

Serious cases where patients are admitted wait 1 hour and 36 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Johns Hospital Stories



Sep 06, 2022, 10:03 PM
St Johns Hospital: "I have been trying to there before " - Emmalee

Aug 06, 2022, 2:38 AM
St Johns Hospital: "I came into the ER at around 6 pm didn’t get seen by anybody till 9:30 pm after my girlfriend asked if I was still on the list after we seen people that came in after us go back to get treated. The dr. And nurse came in pretty quick but didn’t came back in the room till after midnight and they ordered one test and they lost my urine test and had me do it again I am getting out soon and it’s 140 in the morning. Over 7 and a half hours that’s rediculous." - Dean


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