St Joe Mercy Hospital System Livonia Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does St Joe Mercy Hospital System Livonia save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at St Joe Mercy Hospital System Livonia	National Average
Heart Attack	13.1%	12.6%
Stroke	14.3%	13.9%
Heart Failure	12.8%	11.8%
Pneumonia	18.7%	18.2%

Infectious Disease at St Joe Mercy Hospital System Livonia

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	25
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 11m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

St Joe Mercy Hospital System Livonia Stories

Share your experience

Mar 29, 2023, 8:47 PM
St Mary Mercy Hospital: "My husband was a cancer patient in the icu. They put in a DNR without informing his family. It doesn’t matter what the medical condition is this is very scary. Be vey careful if you go to this hospital and read charts daily. Administration gave a bunch of double talk around the issue. " - Alex

Nov 19, 2021, 7:55 AM
St Mary Mercy Hospital: "I came to st.marys because my head was split open, you could see my skull. After the initial check up...blood pressure, temperature, weight and things like that. They put me back in the waiting area with me holding a towel to my head. When they finally called me back to a room 3 hours later, the end result was 19 staples and 4 stitches and I have nervou damage. Smh and I had to wait 3 hours you think that when a patient comes in and you can see their skull it may not take 3 hours for a doctor to see them...just my opinion smh" - Kimberly

May 25, 2015, 8:18 PM
St Mary Mercy Hospital: "my elderly mother had classic respiratory symptoms with a cough that had not resolved in 4 days, when she started to bring up scant amounts of blood with her coughing episodes. We were concerned she had developed pneumonia, and because she is also on an anticoagulant, we didn't want to wait until after the holiday to have her seen. We could not locate an urgent care center that was open, and ended up at the ER. We were in the ER for 5&1/2 hours to diagnose her with pneumonia. The staff was cold and came across as uncaring. We were left for 1&1/2 hours before a resident came to collect the history and do an exam, and was unaware of her medicine history that we had already given to the RN shortly after arrival. Regardless of if the team is qualified, they are inefficient, have poor people skills, and leave the patients feeling uncared about. I will avoid this ER at all costs in the future. " - barb

Feb 12, 2015, 7:27 AM
St Mary Mercy Hospital: "the first doctor I had cut my leg crooked messed my leg up so the second doctor putting new new knee around July 2011.I told him my bone was split cuz it hurts so bad for my knee to my ankle no tests showed it was so we went to st. Mary's and it was broken they had to rebuild it 9 hour surgery he had to put in new new year also they had to give me five and a half pints of blood plasma I didn't want it you said I would die and let me die and woke me up. exactly 7 weeks later I was walking to my kitchen with my cane and out know where. my whole knee opened up and the nylon center piece blewacross the kitchen. they told me it was an infection put me on IV 5 my cheese first arrived I had to have them pulled I felt not to my other teeth out the rest of it start falling out since you and wrong two and a half years after they put the other day and there must still be infection in there cuz 7 months ago I went down and I still have spaces in my leg and can't get rid of this infectionit drains its sore and has holes in it I can't take it I feel my life has endedwe are dishing out almost 20,000 dollars a month for medical supplies after Medicare pay stuff I'm broke I need help" - RICK

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