St Francis Medical Center Ratings
309 Jackson Street
Monroe, LA 71201
Phone: (318) 966-4000
Monroe, LA 71201
Phone: (318) 966-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Francis Medical Center save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St Francis Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12% | 12.6% |
| Stroke | 16.3% | 13.9% |
| Heart Failure | 12.2% | 11.8% |
| Pneumonia | 22.3% | 18.2% |
Infectious Disease at St Francis Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 20 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 38mSerious cases where patients are admitted wait 3 hour and 37 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St Francis Medical Center Stories
Nov 21, 2014, 2:12 AM
St Francis Medical Center: "I took my husband to St. Francis Wednesday, 11/12/14 at 8:00. He is awaiting a heart transplant. He was taken back and assessed immediately. The nurses and Dr. Sullivan were GREAT!! At 11:30pm Dr. Sullivan told us that he would be admitted, everything was done, we just had to wait for the hospitalist. 4 hours later the hospitalist, a young female, finally appeared. She smelled of cigarette smoke but did say she was trying to quit. Total time in the ER: 7 hours 40 minutes. Absolutely ridiculous. " - Dawn
