Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Francis Hospital Ratings

5959 PARK AVE
Memphis, TN 38119
Phone: (901) 765-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Francis Hospital save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%
Pneumonia15%


Infectious Disease at St Francis Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 0h 48m

Non-critical cases where patient is discharged have total visit time of 2 hour and 52 minutes

Serious cases where patients are admitted have 3 hour and 7 minutes to be admitted, then an additional 2 hour and 3 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Francis Hospital 4.6 out of 5 based on 22 ratings. 22 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms were often quiet at night

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



St Francis Hospital Stories



Jun 11, 2021, 10:27 PM
St Francis Hospital: "I have been admitted to the hospital since 7:00 PM.. It’s 9:27 and I am still pending blood work and have not been seen by a doctor. " - Dajah

Aug 28, 2017, 6:15 PM
St Francis Hospital: "08/26/17, visited ER for Chronic Cough. After 3 hours was told my white count was up,
And was given a prescription for Cough Medicine, cost 102.00, I still Cough and lose my voice when I talk."
- Charles


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