St Francis Hospital & Medical Center Ratings
114 Woodland Street & 500 Blue Hills Avenue
Hartford, CT 06105
Phone: (860) 714-4000
Hartford, CT 06105
Phone: (860) 714-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Francis Hospital & Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St Francis Hospital & Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.7% | 12.6% |
| Stroke | 17% | 13.9% |
| Heart Failure | 11.2% | 11.8% |
| Pneumonia | 18.1% | 18.2% |
Infectious Disease at St Francis Hospital & Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 43 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 16mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St Francis Hospital & Medical Center Stories
Apr 19, 2021, 11:26 PM
St Francis Hospital & Medical Center: "We have been waiting to see a doctor for almost 3 hours now. Staff are laughing and chatting in the hallway and my dad is having trouble breathing and chest pains. He had a pneumothorax a week ago, yet the staff does not seem concerned and we have yet to see a doctor. I really had higher hopes for Saint Francis hospital, I am deeply disappointed and will not be returning to this ED. " - Leigha
