St Francis Hospital & Medical Center Ratings
114 WOODLAND STREET
Hartford, CT 06105
Phone: (860) 714-4000
Hartford, CT 06105
Phone: (860) 714-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Francis Hospital & Medical Center save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 14% |
| Heart Failure | 9% |
| Pneumonia | 12% |
Infectious Disease at St Francis Hospital & Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 108 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 12 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 39mNon-critical cases where patient is discharged have total visit time of 3 hour and 19 minutes
Serious cases where patients are admitted have 4 hour and 13 minutes to be admitted, then an additional 3 hour and 55 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
St Francis Hospital & Medical Center
4.6
out of 5
based on 39 ratings.
39 user reviews.
69% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
St Francis Hospital & Medical Center Stories
Apr 19, 2021, 11:26 PM
St Francis Hospital & Medical Center: "We have been waiting to see a doctor for almost 3 hours now. Staff are laughing and chatting in the hallway and my dad is having trouble breathing and chest pains. He had a pneumothorax a week ago, yet the staff does not seem concerned and we have yet to see a doctor. I really had higher hopes for Saint Francis hospital, I am deeply disappointed and will not be returning to this ED. " - Leigha
