St Francis-Downtown Ratings
One St Francis Dr
Greenville, SC 29601
Phone: (800) 805-5678
Greenville, SC 29601
Phone: (800) 805-5678
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Francis-Downtown save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St Francis-Downtown | National Average | |
|---|---|---|
| Heart Attack | 12.7% | 12.6% |
| Stroke | 16.3% | 13.9% |
| Heart Failure | 13.1% | 11.8% |
| Pneumonia | 18.1% | 18.2% |
Infectious Disease at St Francis-Downtown
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 13 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 10 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 51mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St Francis-Downtown Stories
Apr 04, 2022, 3:35 PM
St Francis-Downtown: "I’ve waited in the waiting room for 7 hours in severe pain and all. Everyone else kept getting called ahead of me and then sent home. I was finally called back and admitted to the hospital for over a month. The triage crap is a bunch of BS especially when the nurses don’t know how to properly triage!!!" - Amanda
Aug 13, 2017, 6:01 AM
St Francis-Downtown: "The staff was polite enough but not over helpful from 1-10 (1 being bad 10 being excellent) they get a 6. The facilities are not very clean rates a 5. Now we get to the wait time, horrible, rates a 3. We came in around 12:45 am triag went pretty quickly 1hr 15min...then getting to a room 45min...but thats when it gets really ridiculous...waiting for the doctor 4hrs. all the medicines have been ordered and administered now what,it's 6am..it's the ER I get it but come on..."good grief Charlie Brown" this is has been the worst ER visit ever!! I won't be doing this again!
" - Darlene
