Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Francis-Downtown Ratings

ONE ST FRANCIS DR
Greenville, SC 29601
Phone: (864) 255-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Francis-Downtown save lives? 21% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure15%
Pneumonia16%


Infectious Disease at St Francis-Downtown

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
64
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 1h 56m

Non-critical cases where patient is discharged have total visit time of 2 hour and 30 minutes

Serious cases where patients are admitted have 2 hour and 35 minutes to be admitted, then an additional 1 hour and 32 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Francis-Downtown 4.75 out of 5 based on 22 ratings. 22 user reviews.


79% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms were often quiet at night

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



St Francis-Downtown Stories



Apr 04, 2022, 3:35 PM
St Francis-Downtown: "I’ve waited in the waiting room for 7 hours in severe pain and all. Everyone else kept getting called ahead of me and then sent home. I was finally called back and admitted to the hospital for over a month. The triage crap is a bunch of BS especially when the nurses don’t know how to properly triage!!!" - Amanda

Aug 13, 2017, 6:01 AM
St Francis-Downtown: "The staff was polite enough but not over helpful from 1-10 (1 being bad 10 being excellent) they get a 6. The facilities are not very clean rates a 5. Now we get to the wait time, horrible, rates a 3. We came in around 12:45 am triag went pretty quickly 1hr 15min...then getting to a room 45min...but thats when it gets really ridiculous...waiting for the doctor 4hrs. all the medicines have been ordered and administered now what,it's 6am..it's the ER I get it but come on..."good grief Charlie Brown" this is has been the worst ER visit ever!! I won't be doing this again!
"
- Darlene


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