Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Francis Community Hospital Ratings

Federal Way, WA 98003
Phone: (253) 944-8100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does St Francis Community Hospital save lives? 19% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure13%

Infectious Disease at St Francis Community Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 17m

Non-critical cases where patient is discharged have total visit time of 2 hour and 11 minutes

Serious cases where patients are admitted have 2 hour and 59 minutes to be admitted, then an additional 2 hour and 14 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Francis Community Hospital 4.55 out of 5 based on 32 ratings. 32 user reviews.

68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty
  • Rooms were often noisy at night

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

St Francis Community Hospital Stories

May 23, 2021, 5:38 AM
St Francis Community Hospital: "This ER is not even busy, a doctor left a little after 1:00 am, down to one Dr. Been sitting here for over 2 hours for an X-Ray, thays it, an X-ray. No ambulance emergencies, very few people in lounge area.

Sick and tired of the prices they charge, for the services that are provided. This is the ABSOLUTE worse ER/hospital in this area."
- Jason

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