St Francis Community Hospital Ratings
34515 9th Avenue South
Federal Way, WA 98003
Phone: (253) 944-8100
Federal Way, WA 98003
Phone: (253) 944-8100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does St Francis Community Hospital save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at St Francis Community Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.6% | 12.6% |
| Stroke | 12.7% | 13.9% |
| Heart Failure | 14.2% | 11.8% |
| Pneumonia | 23.2% | 18.2% |
Infectious Disease at St Francis Community Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 2mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
St Francis Community Hospital Stories
May 23, 2021, 5:38 AM
St Francis Community Hospital: "This ER is not even busy, a doctor left a little after 1:00 am, down to one Dr. Been sitting here for over 2 hours for an X-Ray, thays it, an X-ray. No ambulance emergencies, very few people in lounge area.
Sick and tired of the prices they charge, for the services that are provided. This is the ABSOLUTE worse ER/hospital in this area." - Jason


