St Charles Hospital Ratings

200 Belle Terre Road
Port Jefferson, NY 11777
Phone: (631) 474-6000

Hospital Type: Acute Care Hospitals
Emergency Services: No




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Charles Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Charles HospitalNational Average
Stroke13.1%13.9%
Heart Failure13.4%11.8%
Pneumonia14.4%18.2%



Infectious Disease at St Charles Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
7
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 35m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Charles Hospital Stories



Sep 22, 2021, 8:40 PM
St Charles Hospital: "3 hour wait for a post op anapaite with major infection. is completely unacceptable. talking with the ER desk SHE was condescending and very rude , should not be in the field of medicine if you don't want to help people. " - Amparo


Compare hospitals in Suffolk County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.