St Bernards Medical Center Ratings

225 E Washiington Avenue
Jonesboro, AR 72401
Phone: (870) 972-4100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Bernards Medical Center save lives? 13% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Bernards Medical CenterNational Average
Heart Attack14.9%12.6%
Stroke18.2%13.9%
Heart Failure12.5%11.8%
Pneumonia19.7%18.2%



Infectious Disease at St Bernards Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
49
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
9



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 34m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Bernards Medical Center Stories



Sep 15, 2015, 11:33 AM
St Bernards Medical Center: "Last night I took my husband too the Emergency room with a bad Headache and nausea.I am furious at this point .The doctor and nurse acted like I wasn't there.They were asking him questions.He was out of it because he was given an I V for nausea and to help with the headaches.He drifted off to sleep.So when they came back and forth into the area where we were.And they were asking him questions.He was out of it so I responded.They were looking at me as if what are you talking about .after he took several test .They came and forth checking his blood pressure still talking to him.i was trying to corporate with them since he wasn't able .The results were given from the rest .Then when he was ready for discharge the nurse started rubbing on him as if I wasn't sitting there.They didn't act like I was married to this man .He was dizzy when he got up.I was trying to help him.He turned around an gave the discharge nurse that had been back and forth in the room .As we were leaving the nurse went up behind him and started rubbing on his chest .I was think Hello does my face a blank written on it .she saw me looking but she didn't stop.This is not professional.And I think she should be Fired." - You

Sep 15, 2015, 11:32 AM
St Bernards Medical Center: "Last night I took my husband too the Emergency room with a bad Headache and nausea.I am furious at this point .The doctor and nurse acted like I wasn't there.They were asking him questions.He was out of it because he was given an I V for nausea and to help with the headaches.He drifted off to sleep.So when they came back and forth into the area where we were.And they were asking him questions.He was out of it so I responded.They were looking at me as if what are you talking about .after he took several test .They came and forth checking his blood pressure still talking to him.i was trying to corporate with them since he wasn't able .The results were given from the rest .Then when he was ready for discharge the nurse started rubbing on him as if I wasn't sitting there.They didn't act like I was married to this man .He was dizzy when he got up.I was trying to help him.He turned around an gave the discharge nurse that had been back and forth in the room .As we were leaving the nurse went up behind him and started rubbing on his chest .I was think Hello does my face a blank written on it .she saw me looking but she didn't stop.This is not professional.And I think she should be Fired." - You


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