Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

St Bernardine Medical Center Ratings

San Bernardino, CA 92404
Phone: (909) 881-4440

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does St Bernardine Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%

Infectious Disease at St Bernardine Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 4m

Non-critical cases where patient is discharged have total visit time of 1 hour and 40 minutes

Serious cases where patients are admitted have 3 hour and 2 minutes to be admitted, then an additional 5 hour and 50 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
St Bernardine Medical Center 4.55 out of 5 based on 31 ratings. 31 user reviews.

69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

St Bernardine Medical Center Stories

Feb 21, 2023, 2:41 PM
St Bernardine Medical Center: "If you want your loved one to live or have a chance at survival don't go here. If you are someone Hispanic origin they will let you die. They won't bother. They put excuse to get an interpreter and won't do their rounds. They will not listen to the family members and say I don't speak Spanish and leave. The nurse don't even know what to do when a patient codes. Their is no need for a person to have to start Cpr when the nurse is useless and freeze up on what to do. When they fail to give medical and cause a wrongful dead and negligence. This hospital has no many people that have died all because of uneducated, uncaring doctors/nurse. So many HIPPA violations. This hospital need to be close down and put under investigation.
- Denise

Jan 19, 2023, 7:41 PM
St Bernardine Medical Center: "I had quadruple bypass in December 2019 and am doing very well as of date.
The staff & Doctors were excellent.
I recently requested my medical records and received them as promised in the mail in a week. I would highly recommend any treatment as the service is great.
Thanks for my heart still beating.
Bob "
- Robert

Feb 14, 2017, 5:05 AM
St Bernardine Medical Center: "Staff ignores patients. Watched a nurse play on her phone. Sitting around and talking about Valentine's day gossiping. Doesn't look good to patients who are sitting in pain, ill and want to lay down. And the gate in the main waiting room keeps banging which is loud, unexpected and startling.
- Phyllis

Compare hospitals in San Bernardino County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.