Springhill Medical Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Springhill Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	10%
Pneumonia	14%

Infectious Disease at Springhill Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 53m

Non-critical cases where patient is discharged have total visit time of 2 hour and 27 minutes

Serious cases where patients are admitted have 2 hour and 23 minutes to be admitted, then an additional 1 hour and 17 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

71% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Springhill Medical Center Stories

Share your experience

Jan 02, 2022, 3:41 PM
Springhill Medical Center: "Are you kidding i got into a horrible wreck broke ribs and lung was collapsed Springhill hospital had me sit in waiting area with everyone else almost 4hours till I was passing out and didn't know where I was anymore and a doctornoticed and rushed to me.they otherwise would have let me sit there n die" - Gwendalyn

Aug 27, 2021, 9:38 AM
Springhill Medical Center: "I use to Love sprinhill everyone in ER is very rude, i had surgury on my arm all my Doctor want to give me was ultram nevercbeen in so much pain in my life they put me in the computer as a Drug seeker ,because of my MS i was unable to locate the medication , it been about two years lm still hurt from the treatment i received from my Doctor lm a retired nursevof 30 years ,and never informed anyone I did try to getva Lawyer due to me being on pain management no onecwould take the case ,yourstaff need to be more mindful on how they treat people ,floorcstaff was great something really need to be done about ER Doctors, and Your so call nurses." - Elsa

Jun 01, 2017, 12:38 PM
Springhill Medical Center: "I arrived at the emergency room at 3 in the morning and I was helped by the staff right away, but I was very disappointed when Dr. Contang came in, the first thing he asked me was, why am I at the hospital at 3 in the morning? (the whole right side of my face was clearly swollen) due 2 a infection in my sinuses that caused an infection in a metal rod that is in the front right side of my face, (obviously if I'm at the hospital at 3 in the morning and I tell you I can't sleep there something wrong and I'm in pain) then he stated that he couldn't assist me with any pain medication, after I already informed him that I did not want pain medication, that I was simply in need of a antibiotic to clear up my situation. The doctor was very rude, he never looked me in my eyes not once, the only thing he cared about was going back to sleep.
But as I said I was very impressed with the rest of the staff. But would never refer anyone to see Dr. Congoing for anything.

PS. HUGE thank you to the rest of the staff for being so very helpful!" - Jeffrey

Compare hospitals in Mobile County