Southside Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Southside Hospital save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	13%
Pneumonia	14%

Infectious Disease at Southside Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	68
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 37m

Non-critical cases where patient is discharged have total visit time of 2 hour and 6 minutes

Serious cases where patients are admitted have 3 hour and 39 minutes to be admitted, then an additional 4 hour and 34 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

66% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Southside Hospital Stories

Share your experience

Jun 03, 2021, 11:10 AM
Southside Hospital: "I arrived at ER on June 2, 2021 with my son (from his doctors office) at approximately 8:30pm
Was in triage room for 30 minutes before doctor came in, basically determined he was dehydrated and that they will put in an IV to hydrate, ekg was done but nothing else, we then went in to “fast track” so they can put in IV, 2 hours later nothing .. a nurse never came in, no vitals taken and when I asked what was going on the answer was “we are very busy” it was not busy, they just were understaffed .. the doctor (very nice) brought water for my son to drink .. no nurse anywhere in sight .
2.5 hours later I said I will take my son home and give him fluids because the entire scene was ridiculous, I could not believe the lack of care, thankfully it was not a serious situation but nonetheless completely unacceptable. Returning home at midnight and angry that we wasted 3 hours for nothing

" - Rita

Jun 03, 2021, 7:53 AM
Southside Hospital: "I arrived at ER on June 2, 2021 with my son (from his doctors office) at approximately 8:30pm
Was in triage room for 30 minutes before doctor came in, basically determined he was dehydrated and that they will put in an IV to hydrate, ekg was done but nothing else, we then went in to “fast track” so they can put in IV, 2 hours later nothing .. a nurse never came in, no vitals taken and when I asked what was going on the answer was “we are very busy” it was not busy, they just were understaffed .. the doctor (very nice) brought water for my son to drink .. no nurse anywhere in sight .
2.5 hours later I said I will take my son home and give him fluids because the entire scene was ridiculous, I could not believe the lack of care, thankfully it was not a serious situation but nonetheless completely unacceptable. Returning home at midnight and angry that we wasted 3 hours for nothing

" - Rita

Dec 23, 2019, 8:28 AM
Southside Hospital: "I came through emergency they stated I needed surgery but I’ve had to keep track of when my medication is due and then fight with them to get it. I’m in horrible pain and have to search for the nurse for emergency. Machine stated air in the IV line and the alarm went off for over a half hour and once again I had to find a nurse. Southside hospital did not provide me with admission paperwork or A copy of the Patient Bill of Rights and 2 days later still refuse to provide. " - Jenny

Dec 22, 2019, 7:40 PM
Southside Hospital: "I came through emergency they stated I needed surgery but I’ve had to keep track of when my medication is due and then fight with them to get it. I’m in horrible pain and have to search for the nurse for emergency. Machine stated air in the IV line and the alarm went off for over a half hour and once again I had to find a nurse. Southside hospital did not provide me with admission paperwork or A copy of the Patient Bill of Rights and 2 days later still refuse to provide. " - Jenny

Mar 17, 2015, 8:45 PM
Southside Hospital: "Well this is our first here with my bf who is suffering from a severe cas e of colitis. Its super crowded. I hope he is seen soon!!!!! Did I mention very, very crowded. " - Angela

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