Southern Regional Medical Center Ratings

---

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

---

Quality of Care - Mortality Rate

How well does Southern Regional Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	13%
Pneumonia	15%

Infectious Disease at Southern Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	24
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	12

Emergency Room Wait Time Ratings

Time until initial exam: 1h 19m

Non-critical cases where patient is discharged have total visit time of 2 hour and 50 minutes

Serious cases where patients are admitted have 4 hour and 24 minutes to be admitted, then an additional 2 hour and 30 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

53% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Southern Regional Medical Center Stories

Share your experience

Sep 06, 2023, 2:14 AM
Southern Regional Medical Center: "It’s 2:13 am I’ve been waiting since 7:40 pm to be seen about blood covering my eyes due to busted blood vessels I’ve just been sitting here and it doesn’t seem like I’m going to be seen before 8am I’m crying " - Merquise

Dec 29, 2022, 1:29 PM
Southern Regional Medical Center: "I’ve been waiting 18 hours for my husband to be seen" - Tracy

Feb 15, 2022, 11:58 PM
Southern Regional Medical Center: "The wait time is stupid ridiculous. No one should be made to wait hours to see a doctor." - Lois

Apr 07, 2021, 12:43 AM
Southern Regional Medical Center: "Before Covid 19 My Family have been Patients at This Hospital for many years...Even while it was Named "Clayton General Hospital" and Everyone was So much more Friendly and Nicer back then...but Now The ER Staff are very helpful & friendly Except for a few..but since Covid Some Nursing Staff & Head Nurses are very Rude and I used to Always Stay with my Mother 24/7 for Many Years...and for the Past Few Years since my Mother has had Dementia Alzheimer's (and Delirium during Her Hospital Stays...Her Last 2 Here at Southern Regional Hospital had to be Alone & Without me and She did NOT Understand WHY? I couldn't stay with Her and She wanted to Know "If I Loved Her?" Because I wasn't with Her...and Now She is in Heaven with Jesus and I am Sad without Her... Dementia Alzheimer's Patients NEED A FAMILY MEMBER WITH THEM EVERY TIME for Their Hospital Stays...I am Sharing This in Hopes That This Awful Hospital Policy Will CHANGE For FUTURE PATIENTS...For Patients To Get Well Their Mental Situations & Needs Should be Considered & Taken Care Of as Well as Their Physical Healings also. And A Patient SHOULD be able To Go To The Hospital as MANY Times as They NEED To REGARDLESS Of IF They are Being Treated For The EXACT SAME PROBLEMS EVERY TIME...Especially IF They have ANY FORMS OF MEDICAL INSURANCE. I Wish This Hospital was like it USED To Be...More Friendlier and Considerate and More Kinder To NOT Just The Patients but TO Their Families and Caregivers. Thank you For Your Time and Consideration Concerning These Matters Shirley L Hicks
" - Shirley

Jan 20, 2021, 8:50 PM
Southern Regional Medical Center: "I had a great experience today. The staff were courteous and efficient. It was nice to see smiles and nice attitudes. " - Wanda

Compare hospitals in Clayton County