Southeastern Regional Medical Center Ratings
300 W 27 St Po Box 1408
Lumberton, NC 28359
Phone: (910) 671-5000
Lumberton, NC 28359
Phone: (910) 671-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Southeastern Regional Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Southeastern Regional Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 14.3% | 13.9% |
| Heart Failure | 12.7% | 11.8% |
| Pneumonia | 17.8% | 18.2% |
Infectious Disease at Southeastern Regional Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 28mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Southeastern Regional Medical Center Stories
Mar 04, 2017, 12:38 AM
Southeastern Regional Medical Center: "Received call at 8:00 pm from emergency room informing my brother was there and had Ben in an accident. Got there he was in x-ray. At 12:30 am , he's still lying here in er wit a 2 in wide by 15 cm long open cut across his head
And still won't sedate for the procedure. Ullshit." - Wendy
Dec 29, 2016, 9:39 PM
Southeastern Regional Medical Center: "I went to visit a family member who was suppose to be receiving treatment at this hospital facility. She came in by medic unit at 8:30 pm because she could not breathe she waited essentially all night before seeing a doctor, which consisted of a hand shake and a introduction. She was admitted and received a bed around1200 pm the following. As of 930 pm the following day she has yet to see a doctor. She asked the nurses when she would see a doctor, they could not provide her any information. My family member can sit at home on oxygen and take antibiotics. At least then she not her insurance company would not be getting ripped off. To be fair, the nurses have been nice but where are the doctors, physicians assistants and nurse practitioners. I feel that if someone is sick enough to be admitted into the hospital they should at least know what is going on and be contacted by a doctor. I will never suggest this facility to anyone, give me Cape Fear Valley any day. At least you will see a doctor in a timely manner and your bed sheets won't be full of holes. I wished I could attach pictures. Absolutely ridiculous. " - Hill
