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Singing River Hospital Ratings

2809 DENNY AV
Pascagoula, MS 39581
Phone: (228) 809-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Singing River Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure12%
Pneumonia14%


Infectious Disease at Singing River Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
52
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 29m

Non-critical cases where patient is discharged have total visit time of 1 hour and 43 minutes

Serious cases where patients are admitted have 2 hour and 27 minutes to be admitted, then an additional 1 hour and 42 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Singing River Hospital 4.7 out of 5 based on 25 ratings. 25 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Singing River Hospital Stories



    Jun 30, 2023, 11:50 PM
    Singing River Hospital: "I brought my husband to the emergency room because he had got something in his eye. That was a big mistake. We have been waiting here 5 hours and still haven't been seen by anybody. I'm sitting here writing this review. The staff here are so incredibly rude I can't believe they are allowed to treat people in such a manor. The desk clerk spends all of her time on her cell phone and gets a smart mouth with anybody who asks a question. This will be my last visit to this place ever!" - Jessica

    Jan 24, 2023, 8:07 PM
    Singing River Hospital: "My wife is a cancer patient at Ocean Springs Cancer Center.So we are familiar with the hospital and have used it and the ER in the past. But this afternoon my wife went via ambulance to O.S ER. When I got there at 2:45pm she was in a room but I had to wait 30 minutes to go back. Here’s where things go south. We sat in an exam room 2 hrs. and 45 minutes only the girl doing X-rays darkened our door when she found out my wife couldn’t stand she said I’ll be right back never to be seen again. All that time my wife was in excruciating pain I finally found her nurse to see what was going on and try to get wife something for pain never to see her again either. So I found a wheelchair and loaded her up and left and as a finger to them I left their wheelchair in the parking lot. I can’t wait to tell her Cancer Dr. what went down. Goons be some hell to pay …" - Michael

    Jan 21, 2021, 12:04 PM
    Singing River Hospital: "Very long ER wait time. They keep triaging people but take zero to the back. Unfriendly staff at ER desk.. " - Susan

    Jun 20, 2020, 4:10 AM
    Singing River Hospital: "We went to the emergency room in Pascagoula due to a swollen, painful leg, it looks like a blood clot based on my husband Sx. The front desk was very rude and unprofessional, so we left to Ocean springs hospital hoping that we would have a better service over there, we waiting for 4 hrs, we got there at 11pm, and we left a 3am with out been seen by a doctor, they keept on saying that we were next, my husband got there with a pain scale of 7/10 and left there with severe pain in his leg, the wait was so long and there was people that got there after us and was seen first then us. We decided to go to Biloxi Merith Health hospital my husband was in pain he needed Medical attention. If I ever have an Emergency, I know Where not to go, I would probably die in the waiting room before they can see me. " - Ana


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