Singing River Health System Ratings
2809 Denny Avenue
Pascagoula, MS 39581
Phone: (228) 809-5000
Pascagoula, MS 39581
Phone: (228) 809-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Singing River Health System save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Singing River Health System | National Average | |
|---|---|---|
| Heart Attack | 13.5% | 12.6% |
| Stroke | 12.9% | 13.9% |
| Heart Failure | 15.3% | 11.8% |
| Pneumonia | 18.7% | 18.2% |
Infectious Disease at Singing River Health System
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 3 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 55mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Singing River Health System Stories
Jun 30, 2023, 11:50 PM
Singing River Hospital: "I brought my husband to the emergency room because he had got something in his eye. That was a big mistake. We have been waiting here 5 hours and still haven't been seen by anybody. I'm sitting here writing this review. The staff here are so incredibly rude I can't believe they are allowed to treat people in such a manor. The desk clerk spends all of her time on her cell phone and gets a smart mouth with anybody who asks a question. This will be my last visit to this place ever!" - Jessica
Jan 24, 2023, 8:07 PM
Singing River Hospital: "My wife is a cancer patient at Ocean Springs Cancer Center.So we are familiar with the hospital and have used it and the ER in the past. But this afternoon my wife went via ambulance to O.S ER. When I got there at 2:45pm she was in a room but I had to wait 30 minutes to go back. Here’s where things go south. We sat in an exam room 2 hrs. and 45 minutes only the girl doing X-rays darkened our door when she found out my wife couldn’t stand she said I’ll be right back never to be seen again. All that time my wife was in excruciating pain I finally found her nurse to see what was going on and try to get wife something for pain never to see her again either. So I found a wheelchair and loaded her up and left and as a finger to them I left their wheelchair in the parking lot. I can’t wait to tell her Cancer Dr. what went down. Goons be some hell to pay …" - Michael
Jan 21, 2021, 12:04 PM
Singing River Hospital: "Very long ER wait time. They keep triaging people but take zero to the back. Unfriendly staff at ER desk.. " - Susan
Jun 20, 2020, 4:10 AM
Singing River Hospital: "We went to the emergency room in Pascagoula due to a swollen, painful leg, it looks like a blood clot based on my husband Sx. The front desk was very rude and unprofessional, so we left to Ocean springs hospital hoping that we would have a better service over there, we waiting for 4 hrs, we got there at 11pm, and we left a 3am with out been seen by a doctor, they keept on saying that we were next, my husband got there with a pain scale of 7/10 and left there with severe pain in his leg, the wait was so long and there was people that got there after us and was seen first then us. We decided to go to Biloxi Merith Health hospital my husband was in pain he needed Medical attention. If I ever have an Emergency, I know Where not to go, I would probably die in the waiting room before they can see me. " - Ana
