Signature Healthcare Brockton Hospital Ratings

680 Center Street
Brockton, MA 02302
Phone: (508) 941-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Signature Healthcare Brockton Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Signature Healthcare Brockton HospitalNational Average
Heart Attack12.9%12.6%
Stroke11.6%13.9%
Heart Failure10.1%11.8%
Pneumonia14.3%18.2%



Infectious Disease at Signature Healthcare Brockton Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 18m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Signature Healthcare Brockton Hospital Stories



Apr 03, 2023, 11:47 PM
Signature Healthcare Brockton Hospital: "Thus hospital is still currently closed due to a fire. It will be quite awhile until it is rebuilt and approved to be reopened again. " - D.

May 15, 2022, 3:04 PM
Signature Healthcare Brockton Hospital: "Worst hospital ever. Waited 4hrs in the waiting room to not even be seen. And the facility is super dirty all around. " - Jonathan

Jul 30, 2016, 2:01 AM
Signature Healthcare Brockton Hospital: "Currently, I've been in the ER for about five hours waiting to be seen.

I've seen the waiting room full up and empty twice.

I was just called back for a second set of vitals since I've been waiting too long for the other vitals to be relevant.

I understand how triage works and that I'm not at deaths door, but this is still a bit excessive of a wait time."
- Ryan


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