Shannon Medical Center Ratings

120 E Harris Ave.
San Angelo, TX 76903
Phone: (325) 653-6741

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Shannon Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Shannon Medical CenterNational Average
Heart Attack13.8%12.6%
Stroke13.5%13.9%
Heart Failure16.5%11.8%
Pneumonia16%18.2%



Infectious Disease at Shannon Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
14
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
4



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 22m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Shannon Medical Center Stories



Jan 04, 2020, 7:51 PM
Shannon Medical Center: "I was left on a emergency room do I add table for more than 14 hours I tried various things to help ease my pain I had recent back surgery by dr. Luis duarte and something went horribly wrong they kept telling me that the x-rays and CAT scans look great the amount of pain I was in even after given injectable pain medication was horrendous insisted I needed to be in the hospital bed I kept telling me I was going to be put in a hospital bed and then they returned and said the hospital is full we have no beds so we are going to discharge you they discharged me to the lobby where I waited an additional two hours for someone to pick me up this is a horrible place do not go there stay far far away either way" - Mark

Aug 05, 2016, 6:57 PM
Shannon Medical Center: "My experience these past two days at the hospital was worth letting everyone know. I went in with symptoms of appendicitis. The staff tended to me promptly and took my symptoms very seriously. They were nice and caring. They were precise and quick. They helped with my pain and discomfort. I did end up having appendicitis and needed surgery. I just want to thank the Doctors, Surgeons,Nurses,Nurses aids,Techs and anyone else I didnt mention. I appreciate all thier hard work and kindness to me. I thanked each one that I met and just wanted to make sure they know how much we appreciated them from me and my family. You all were awesome! Thank You!" - Autumn


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